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- Tasks: Assist customers, manage enquiries, and support library events every Saturday.
- Company: Join a welcoming community-focused library in Lewes.
- Benefits: Competitive salary, flexible hours, and full training provided.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Good communication skills and a willingness to learn.
- Other info: Opportunity for career growth and diverse experiences across East Sussex libraries.
The predicted salary is between 19700 - 20500 £ per year.
If you have a passion for customer service and a keenness to learn about our libraries, we would like to hear from you!
As a Library Assistant, your duties will include staffing the customer counter, answering a wide range of enquiries, and maintaining our service provision. You will perform routine tasks such as answering phone calls, issuing items to customers, cash handling, and organising files. You will also be required to support library events, such as children’s events over the summer, and weekly events, such as Rhymetimes and Storytimes. Key to the Library Assistant role is being able to signpost people to what they are seeking. Knowledge and experience of working in a library is not essential as full training will be provided. The ability to be flexible is essential, as you will be required to work at other libraries in East Sussex, for which travel costs from your base are covered.
We are looking for candidates who:
- Have good customer service and communication skills
- Have ICT skills and an interest in further development
- Work well in a team
- Are self-motivated
- Can undertake manual handling tasks
- Are willing to learn and undertake training as required
Work rota: Saturdays: 10:00am - 5:00pm
To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.
For guidance on how to write an application see our how to apply page and our statement on the use of AI. In-person interviews will be held at Lewes Library within 2 weeks of the closing date. Candidates who meet certain criteria are given priority when we shortlist.
The modern library is more than an opportunity to borrow a free book. We are open to all members of the community, who visit our libraries with a wide range of needs such as getting online, job-seeking, health and well-being, and national and local information. We also work in partnership with a number of different organisations, some based in our buildings and others visiting to hold sessions.
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
For an informal discussion, please contact Maureen Coyle, Library Manager, on 07355 927175.
For work that makes a difference, choose East Sussex.
Saturday Library Assistant in Lewes employer: Frantcep
Contact Detail:
Frantcep Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Library Assistant in Lewes
✨Tip Number 1
Get to know the library! Before your interview, pop into the Lewes Library and chat with the staff. This shows your enthusiasm and gives you a chance to learn about their services and events.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've helped someone or solved a problem. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Be flexible and open-minded! Since the role requires working at different libraries, highlight your willingness to adapt and learn. This is key for showing you're the right fit for the team.
✨Tip Number 4
Apply through our website! Make sure to follow the application instructions carefully and tailor your Supporting Statement to showcase how you meet the criteria. We want to see your personality shine through!
We think you need these skills to ace Saturday Library Assistant in Lewes
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your Supporting Statement to highlight how you meet the criteria in the person specification. We want to see your relevant experiences and skills, so don’t hold back on sharing what makes you a great fit for the Library Assistant role!
Show Off Your Customer Service Skills: Since this role is all about customer service, be sure to include examples of how you've excelled in this area. Whether it’s from previous jobs, volunteering, or even personal experiences, we love to see how you connect with people!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and keep your sentences short. We appreciate a well-structured application that’s easy to read, so make sure your points come across clearly.
Apply Through Our Website: Don’t forget to hit that ‘Apply Now’ button on our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need to make your application shine right there!
How to prepare for a job interview at Frantcep
✨Know Your Library Basics
Before the interview, brush up on basic library services and functions. Familiarise yourself with common library terms and the types of resources available. This will show your enthusiasm for the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or helped someone find what they needed. This is key for a Library Assistant role!
✨Prepare for Teamwork Questions
Since working well in a team is essential, prepare to discuss your experiences collaborating with others. Think about specific instances where you contributed to a team project or supported a colleague, as this will highlight your teamwork skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about library events, training opportunities, or how the library engages with the community. It shows your interest in the role and helps you learn more about the workplace.
