At a Glance
- Tasks: Lead a dynamic team and ensure an exceptional customer experience in our flagship store.
- Company: Join Frank’s, the North East’s largest independent family-run flooring store.
- Benefits: Enjoy a competitive salary plus uncapped bonuses and a supportive work environment.
- Other info: Full-time hours with opportunities for growth in a vibrant retail setting.
- Why this job: Make a real difference in helping families create their dream homes.
- Qualifications: Proven retail management experience, ideally in flooring sales, with a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Frank’s The Flooring Store is recruiting for a rare and exciting opportunity to join the team in its flagship Bishop Auckland store. Frank’s is the North East’s largest independent family run flooring store and we pride ourselves on helping families turn their houses into homes.
To ensure we can always provide a seamless customer journey, we are looking for an experienced Retail Manager with a proven track record of success, ideally gained in flooring retail sales. We are looking for someone who is both personally and professionally credible, engaging and driven to achieve targets and to develop the team around them.
Our Store Managers are reliable, ambitious, passionate, and focused on exceeding their customers’ expectations and their team. Experience of flooring retail sales is highly desirable, as is experience of achieving targets in a fast-paced retail environment.
Working Hours: Full time, 37.25 hours per week worked over 5 days. Below are the operating hours for Frank’s management: Monday, Tuesday, Wednesday, Friday and Saturday 9:30-5:30pm. Thursday 9:30-7pm. Sunday’s and Bank Holidays 10-4pm. Retail Store Managers will work 5 shifts over the 7 days the store is open; therefore, applicants must be available for weekend work.
Store Manager employer: Frank's The Flooring Store
At Frank’s The Flooring Store, we pride ourselves on being a family-run business that values its employees as much as its customers. Located in the heart of Bishop Auckland, our flagship store offers a supportive work culture where Store Managers are empowered to lead their teams and drive success, all while enjoying competitive salaries and an uncapped bonus scheme. With a focus on personal and professional growth, we provide ample opportunities for development in a dynamic retail environment, making us an excellent employer for those passionate about flooring and customer service.
Contact Details:
Frank's The Flooring Store Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who know Frank’s The Flooring Store. A friendly chat can sometimes lead to insider info or even a referral that could give you the edge.
✨Tip Number 2
Show off your passion for flooring! When you get the chance to meet with the hiring team, share your experiences and successes in retail management. Let them see how driven you are to exceed targets and develop your team.
✨Tip Number 3
Prepare for the interview by researching Frank’s values and customer service approach. Tailor your answers to reflect how you can contribute to their mission of turning houses into homes. It’ll show you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Frank’s family right from the start.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for flooring retail shine through! We want to see how passionate you are about helping families create their dream homes. Share any personal experiences or stories that highlight your love for the industry.
Tailor Your CV:Make sure your CV is tailored specifically for the Store Manager role at Frank’s. Highlight your relevant experience in retail management and any achievements in sales targets. We’re looking for someone who can drive results, so don’t be shy about showcasing your successes!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience. Use bullet points where necessary and avoid long-winded sentences – we want to get to know you quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join the Frank’s family!
How to prepare for a job interview at Frank's The Flooring Store
✨Know Your Flooring
Make sure you brush up on your knowledge of flooring products and trends. Being able to discuss different types of flooring, their benefits, and how they can transform a home will show that you're genuinely interested in the industry and can engage with customers effectively.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you've motivated them to achieve targets. Think about specific situations where your leadership made a difference.
✨Understand the Customer Journey
Frank’s prides itself on providing a seamless customer journey. Be ready to discuss how you would enhance this experience in-store. Consider sharing ideas on improving customer service or streamlining processes to make shopping easier for families.
✨Be Ready for Target Discussions
Since achieving targets is key in this role, come prepared with examples of how you've met or exceeded sales goals in previous positions. Highlight any strategies you used to drive sales and how you plan to implement similar tactics at Frank’s.
