At a Glance
- Tasks: Assist customers, handle sales, and maintain a vibrant store environment.
- Company: Join a family-owned retailer that values ethics and invests in its people.
- Benefits: Great pay, company pension, on-site parking, and career progression opportunities.
- Other info: Full-time role with weekend availability; unlock your potential in a growing company.
- Why this job: Be part of a supportive team and make a real difference in customer experiences.
- Qualifications: Friendly, engaging personality with the ability to work independently and in a team.
The predicted salary is between 20000 - 25000 € per year.
At Frank’s we like to do things differently. We are a fair and ethical retailer, who believe in investing in our people and making a difference. We are now recruiting for a sales advisor to join our supportive Frank’s family in the Teesside area. As a sales advisor, you are at the heart of our operation and we are looking for individuals who share our energy and passion and will contribute to our ongoing success. Availability for weekend working is essential in this role.
It’s important for our colleagues to take pride in what they do, and we can offer a role that will allow you to use your own initiative, in a fun and engaging team environment. We work hard to build a strong team dynamic which supports our colleagues to deliver to the best of their ability in the challenging role of a retail assistant. Your role is to ensure that you deliver great standards and a store to be proud of so that our customers have the best experience possible when shopping with us.
We expect a lot from our colleagues, and you’ll get a lot back in return from us. Here we have a great rate of pay and the opportunity to become part of a supportive and connected family of colleagues who look after their own. Unlock your potential and develop a fantastic career with a growing company where people are key to our success. Why not come and be a part of our future.
- Family owned business
- 30 stores in the North East
- Over 200,000 sq ft of warehousing
- Room for progression within the business for ambitious and dedicated staff.
Job Purpose: The purpose of your role will be to assist customers with their enquiries and purchasing requirements with the intent of satisfying these requirements and closing the sale.
Main Responsibilities:
- Greet customers in a professional and friendly manner
- Help customers with queries either general or sales related
- Assist customers to find the product they are looking for whilst making suggestions and giving advice
- Maintain the sales floor presentation
- Ensure all stock is arranged correctly and presented well
- Engage in promotional activities
- Report discrepancies and any problems to your supervisor
- Processing card payments
- Deal with customer refunds and exchanges
- Deal with any customer complaints
- Keeping up to date with promotions and any incentivized sales initiatives
Confident, friendly and engaging personality. Helpful and polite. Ability to work on your own initiative as well as part of a team. Ability to work under pressure. 38 hours per week.
Job Type: Full-time, Permanent
Company pension, On-site parking.
Junior Sales Advisor employer: Frank's The Flooring Store
At Frank’s, we pride ourselves on being a fair and ethical retailer that truly invests in our people. Located in the Teesside area, we offer a supportive work culture where team dynamics thrive, allowing you to take initiative in a fun environment. With competitive pay, opportunities for career progression, and a family-oriented atmosphere, joining us as a Junior Sales Advisor means becoming part of a connected community dedicated to making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Sales Advisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Frank’s social media and website. Understanding their values will help you connect with the team and show that you’re genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Junior Sales Advisor, you'll be interacting with customers all day. Role-play with friends or family to get comfortable with greeting customers and handling queries. The more relaxed you are, the better you'll perform!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let them know how excited you are about the role and how you can contribute to the team’s success at Frank’s.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and professional, and it gives you another chance to express your interest in joining the Frank’s family.
We think you need these skills to ace Junior Sales Advisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you share our energy and passion for helping customers. A little personality goes a long way!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Junior Sales Advisor role. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Professional Yet Friendly:In your cover letter, strike a balance between professionalism and friendliness. We’re looking for someone who can engage with customers, so let your warm personality come through in your writing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Frank's The Flooring Store
✨Show Your Passion for Retail
Make sure to express your enthusiasm for working in retail during the interview. Talk about what excites you about helping customers and how you can contribute to creating a positive shopping experience at Frank’s.
✨Demonstrate Team Spirit
Since Frank’s values a strong team dynamic, be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues, as this will resonate well with their family-oriented culture.
✨Prepare for Customer Scenarios
Think about common customer queries or complaints you might encounter in a retail setting. Practise how you would handle these situations, showcasing your problem-solving skills and friendly approach, which are key for a Junior Sales Advisor.
✨Know the Brand and Its Values
Research Frank’s and understand their commitment to ethical retailing and investing in people. Be ready to discuss how your personal values align with theirs, as this will show that you’re not just looking for any job, but genuinely want to be part of their mission.
