Payroll & Operations Administrator in Wetherby

About Franks Accountants

Franks Accountants is a modern, forward-thinking accountancy practice supporting ambitious business owners across Yorkshire and throughout the UK. Our clients rely on us for far more than compliance; they value the advice, clarity and commercial support that helps them grow. As our firm continues to expand, we are looking for an organised, proactive and highly capable Payroll & Operations Administrator to help support both the operational running of the business and the delivery of our payroll services. This is a varied and rewarding role that sits at the heart of the firm. You will work closely with our Office Manager, Payroll Team and leadership team, ensuring the right systems, processes and administration are in place to keep the business operating efficiently and professionally.

The Role

The purpose of this role is to support the smooth running of the practice through a combination of payroll administration, client coordination and operational support. You will take ownership of key administrative and payroll processes, ensuring deadlines are met, information is accurate and both clients and colleagues receive an exceptional level of support. This role is ideal for someone who enjoys variety, takes pride in being organised and wants to play an important role within a growing and ambitious firm.

Key Responsibilities

• Payroll Administration
  • Assisting in the preparation and processing of weekly and monthly payrolls for multiple clients
  • Ensuring payroll data is accurate, validated and ready for payment
  • Maintaining and updating employee payroll records and payroll spreadsheets
  • Processing new starters, leavers and contractual changes
  • Producing and issuing P45 and P60 documentation
  • Updating tax codes, student loan deductions and statutory changes received from HMRC
  • Supporting PAYE, National Insurance, pension and statutory payroll submissions
  • Reconciling payroll reports and providing data to the accounting team
  • Supporting auto-enrolment and company pension scheme administration
  • Preparing pension reports and assisting with pension payment submissions
  • Calculating and processing statutory payments including SSP, SMP and SPP
  • Responding to payroll queries relating to pay, tax, deductions and pensions
  • Working closely with clients to ensure accurate payroll information is maintained
  • Assisting with payroll variations including salary changes, wage increases and other amendments
  • Helping ensure payroll processes remain compliant with HMRC legislation and company procedures
• Office & Client Administration
  • Managing incoming calls and client enquiries in a professional manner
  • Handling post, documents and electronic correspondence
  • Maintaining accurate client records and internal databases
  • Supporting client onboarding processes and administration
  • Assisting with document preparation and client communications
• Operations Support
  • Supporting the Office Manager with operational processes and workflows
  • Monitoring internal tasks, deadlines and follow-up actions
  • Assisting with compliance administration and document management
  • Preparing reports, spreadsheets and internal communications
  • Supporting continuous improvement of office systems and procedures
• Meetings & Team Coordination
  • Managing diaries, appointments and meeting schedules
  • Preparing agendas, meeting packs and taking notes where required
  • Coordinating visitors and meetings at the Wetherby office
  • Supporting communication and coordination across the team
• General Office Management
  • Helping ensure the office environment remains organised and professional
  • Managing office supplies and supplier relationships
  • Assisting with projects and initiatives led by senior management
  • Providing administrative support across the wider business as required

About You

We are looking for someone who is highly organised, dependable, and proactive. You will thrive in this role if you:

• Enjoy creating structure and organisation
• Take ownership and see tasks through to completion
• Have exceptional attention to detail
• Remain calm and efficient when managing multiple priorities
• Take pride in delivering high-quality work
• Enjoy supporting colleagues and clients
• Have a strong interest in payroll and business operations

Skills & Experience

Essential

• Previous experience in a payroll administration or payroll processing role
• Excellent organisational and time management skills
• Strong attention to detail and accuracy
• A good understanding of UK payroll legislation and HMRC requirements
• Good Excel and data handling skills
• Strong written and verbal communication skills
• Ability to manage multiple deadlines and work accurately under pressure
• A collaborative approach and the ability to work effectively within a team

Desirable

• Experience using Sage 50 Payroll or a similar payroll system
• Experience working with time and attendance systems
• Experience within an accountancy practice, bureau or professional services environment
• Experience supporting managers or senior leadership teams
• Familiarity with CRM or document management systems

What We Offer

• Salary of £30,000 - £34,000 depending on experience
• 33 days annual leave including bank holidays
• Private medical insurance
• Supportive and collaborative team environment
• Opportunity to develop and grow within a scaling business
• Exposure to the operational side of a modern and ambitious professional practice
• Ongoing training and development opportunities

If you are an organised and proactive individual with payroll experience and a passion for keeping things running smoothly, we would love to hear from you.