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- Tasks: Oversee reception operations and ensure a professional front-of-house experience.
- Company: Join Franklin Templeton, a leader in asset and wealth management.
- Benefits: Full-time role with flexible hours and a supportive work culture.
- Why this job: Gain exposure to senior leadership and influence office operations.
- Qualifications: Experience in corporate reception and strong organisational skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 35000 - 45000 £ per year.
At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals.
About The Department
The EMEA Business Strategy department enables senior leadership and regional teams to operate effectively across Europe, the Middle East, and Africa. The team works closely with reception, facilities, and executive assistants to ensure professional office operations, high-quality visitor experiences, and smooth coordination for leadership activity.
How You Will Add Value
- Oversee daily reception operations and ensure a professional front-of-house experience.
- Manage reception coverage and adjust shifts to maintain full staffing.
- Maintain high presentation standards across reception and meeting areas.
- Lead, support, and monitor performance of the reception team.
- Act as the main contact between reception, facilities, and support teams.
- Coordinate senior visits, internal events, and external meetings.
- Manage meeting room bookings and resolve scheduling issues.
- Oversee leave, sickness cover, and workload allocation.
- Ensure conference rooms are prepared and maintained to a high standard.
- Support executive assistants with VIP visits and group meetings.
- Provide executive assistant support to the Head of the Swiss office.
Experience & Qualifications
- Experience in a corporate reception role.
- Strong organisational and coordination capability.
- Clear, confident written and verbal communication skills.
- Proven ability to manage multiple priorities effectively.
- Proactive approach to problem solving and decision making.
- High attention to detail and accuracy.
- Confident user of Microsoft 365 tools.
- Experience supporting or leading small teams.
- Comfortable engaging with all levels of staff and visitors.
- Able to maintain confidentiality and accuracy.
- Strong proofreading and multitasking skills.
Technical Skills
- Proficient in Microsoft Office (Word, Excel, Windows).
Soft Skills
- Detail-oriented and proactive.
- Hands-on mindset.
- Organised, helpful, and diplomatic.
- Polite and service-focused approach.
Work Schedule & Location
This is a full-time, office-based role in our London office. Core hours are between 8:00 am and 6:00 pm, with the team rotating weekly to cover earlier or later shifts (e.g., 8:00 am–4:00 pm, 9:00 am–5:00 pm, 10:00 am–6:00 pm).
Reception Supervisor/EA in London employer: Franklin Templeton
Contact Detail:
Franklin Templeton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor/EA in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Reception Supervisor/EA role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. At Franklin Templeton, they value inclusivity and professionalism, so be ready to showcase how you embody these traits in your work.
✨Tip Number 3
Practice your communication skills! As a Reception Supervisor/EA, you'll need to engage with all levels of staff and visitors. Role-play common scenarios with a friend to boost your confidence and polish your approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and contributing to their mission of helping clients achieve their investment goals.
We think you need these skills to ace Reception Supervisor/EA in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Reception Supervisor/EA role. Highlight your experience in corporate reception and any relevant skills that match the job description. We want to see how you can add value to our team!
Show Off Your Communication Skills: Since clear and confident communication is key, ensure your written application reflects this. Use a professional tone but let your personality shine through. We love seeing applicants who can express themselves well!
Highlight Your Organisational Skills: This role requires strong organisational capabilities, so don’t shy away from showcasing your multitasking and problem-solving skills. Give examples of how you've managed multiple priorities effectively in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Franklin Templeton
✨Know the Company Inside Out
Before your interview, make sure you research Franklin Templeton thoroughly. Understand their mission, values, and recent developments in the asset management and fintech sectors. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Reception Supervisor/EA, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple priorities or coordinated events. Be ready to discuss how you maintain high presentation standards and ensure smooth operations.
✨Demonstrate Your Communication Prowess
Clear and confident communication is crucial for this role. Practice articulating your thoughts clearly and concisely. You might be asked to role-play scenarios involving visitor interactions or team coordination, so be prepared to showcase your polite and service-focused approach.
✨Prepare for Problem-Solving Questions
Expect questions that assess your proactive problem-solving abilities. Think of specific instances where you faced challenges in a reception or administrative role and how you resolved them. Highlight your attention to detail and hands-on mindset to illustrate your capability in managing unexpected situations.