At a Glance
- Tasks: Support trading activities and enhance client outcomes in a dynamic financial environment.
- Company: Franklin Templeton, a forward-thinking asset manager with a diverse and inclusive culture.
- Benefits: Flexible working arrangements, professional development, and a supportive team atmosphere.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Join a global team to drive operational efficiency and make a real impact in finance.
- Qualifications: 8-12 years in investment operations or front-office support, with strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique.
About the department
The Middle Office Client Services PM & Trading Services team serves as a strategic operational partner to Franklin Templeton’s Portfolio Management and Trading functions, providing end-to-end support for trading activities, new product launches, market onboarding, and complex investment operations. Working closely with front-office, risk, compliance, technology, and external counterparties, the team helps drive operational efficiency, mitigate risk, and deliver seamless support across global markets and asset classes.
Core Responsibilities
- You will serve as a trusted operational partner to Portfolio Managers and Traders.
- You will provide expert support across trading activities, market onboarding, and investment operations.
- You will act as the primary contact for complex product, market, and technology-related queries.
- You will lead cross-functional initiatives that enhance front-office support and client outcomes.
- You will coordinate with business, operations, technology, and external partners to resolve issues.
- You will represent Middle Office Client Services on strategic projects, technical forums, and industry initiatives.
- You will support the development and launch of new products, markets, and investment capabilities.
What will help you be successful in this role
Education and Experience
- 8–12 years of experience in Global Trade Support, investment operations, or front-office support functions.
- Experience within asset management, mutual funds, investment banking, or related financial services environments.
- Proven ability to lead complex issue resolution across operations, technology, and business teams.
- Advanced knowledge of securities products, market structures, trade lifecycle processes, and settlements.
- Advanced relationship management experience with custodian banks, counterparties, and key stakeholders.
- Strong leadership, communication, and interpersonal skills, with the ability to influence cross-functional teams.
- MBA, Claritas, CISI Investment Administration Qualification, SOTC, or similar industry qualifications are advantageous.
- Six Sigma Green Belt, local securities qualifications, or comparable process improvement experience preferred.
Senior Specialist - Middle Office Client Services in Edinburgh employer: Franklin Templeton
Franklin Templeton is an exceptional employer, offering a vibrant work culture in the heart of London that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, enabling them to grow their careers while engaging with senior stakeholders in a dynamic market environment. With a commitment to diversity and inclusion, Franklin Templeton provides a supportive atmosphere where every team member can thrive and make a meaningful impact.
