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- Tasks: Lead exceptional investor services for Private Markets across EMEA and drive process improvements.
- Company: Franklin Templeton, a dynamic firm in asset management and fintech.
- Benefits: Inclusive culture, flexible working, and support for personal and professional growth.
- Why this job: Shape the future of global asset management while making a real impact.
- Qualifications: Bachelor’s degree in finance, experience in investor services, and strong communication skills.
- Other info: Join a diverse team committed to innovation and employee well-being.
The predicted salary is between 72000 - 108000 £ per year.
At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.
About the department
The Private Markets group drives Franklin Templeton’s growth in private and alternative investments. Our specialist managers deliver strategies in private debt, hedge funds, real estate, secondary private equity, and venture/growth equity. Together, we operate as a collaborative, high-performing team focused on innovation and client success. We’re at an exciting point in our journey with ~$265 billion total alternative assets under management (as of October, 2025) and we’re looking for someone to drive us forward.
How you will add value
- Deliver exceptional investor services for Private Markets in EMEA
- Review and implement broker-dealer and placement agent agreements
- Manage capital expenses for fundraising across investment vehicles
- Coordinate capital events and ensure accurate reporting
- Act as subject matter expert on fund mechanics and operations
- Support regional budgeting and global investor services forecasting/planning
- Drive process improvements and optimise internal reporting for scalability
- Build strong relationships with custodians, transfer agents, and key partners
- Oversee onboarding, fund administration, and post-launch operations
- Ensure timely, clear communication with investors and internal teams
What will help you be successful in this role
Experience, Education & Certifications
- Bachelor’s degree ideally in finance or a related field; CFA or CAIA preferred
- Proven experience in investor services within Private Markets ideally within a regional team
- Strong knowledge of fund structures and global capital markets
- Familiarity with EMEA regulatory requirements
- Knowledge of alternative investment strategies
- Experience with publicly traded entities
Technical Skills
- Advanced Excel and PowerPoint proficiency
- Strong project management and ability to manage multiple priorities
- Ability to develop processes and contribute to business growth
Soft Skills
- Excellent communication and relationship-building skills
- Collaborative mindset with proactive problem-solving approach
This role carries a Certified Person designation under the FCA’s Senior Managers & Certified Regime. This means you will be responsible for compliance with SM&CR and its related Policies, including adherence to the Conduct Rules.
Building teams with diverse skills, backgrounds, and experiences has always been important to us. Cultivating an inclusive culture where employees feel safe to share their voices is not only beneficial for our people, but also drives innovation and enables us to deliver better client outcomes. So, no matter your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We will provide you with tools, resources, and learning opportunities to help you excel in your career and personal life.
We want our employees to be at their best. By joining us, you will connect with a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for staying physically and mentally healthy, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered.
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
As part of our commitment to fostering a diverse and inclusive work environment, we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally, returners – individuals who have taken a break from work – are also encouraged to explore our job opportunities.
As a registered UK Disability Confident Committed Employer, we encourage you to disclose if you consider yourself to have a disability as part of your application. This information enables us to provide the necessary support and leverage your unique talents effectively.
If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.
When you become part of Franklin Templeton, you’ll join a company dedicated to progress. A company that doesn’t settle. One where we pursue our ambitions with energy and persistence. That’s why it’s so important that we empower and encourage the progress of our employees. From our welcoming, inclusive, and flexible culture – to our global and diverse business, we provide opportunities to help you reach your potential while contributing to ours.
At Franklin Templeton, we embrace individual differences and value experience and perspectives brought by talent from around the world. And, although we are all different, we all have one thing in common – we are dedicated to what we do.
So whether you’re just starting your career journey, are well on your way, or are seeking a new direction, you’ll find the support you need to grow your career with us.
Head of Private Markets Investor Services - EMEA employer: Franklin Templeton Investments
Contact Detail:
Franklin Templeton Investments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Private Markets Investor Services - EMEA
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their goals. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role. A confident and clear presentation of your skills can make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can show your appreciation and keep you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Head of Private Markets Investor Services - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Private Markets Investor Services role. Highlight relevant experience in investor services and any specific knowledge of private markets or alternative investments. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us drive success in private markets. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Skills: Don’t forget to highlight your technical skills, especially in Excel and PowerPoint, as well as your project management abilities. We’re looking for someone who can manage multiple priorities effectively, so give us examples of how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Franklin Templeton Investments
✨Know Your Stuff
Make sure you brush up on your knowledge of private markets and alternative investments. Understand the fund structures and global capital markets, as well as EMEA regulatory requirements. This will show that you're not just interested in the role but are also well-prepared to discuss industry specifics.
✨Showcase Your Experience
Be ready to share specific examples from your past roles that demonstrate your experience in investor services. Highlight any successful projects you've managed, especially those that involved process improvements or relationship-building with key partners. This will help illustrate your capability to add value to the team.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare to discuss how you would ensure timely and clear communication with investors and internal teams. This will reflect your understanding of the importance of effective communication in investor services.
✨Emphasise Collaboration
This position requires a collaborative mindset, so be prepared to discuss how you've worked effectively within teams in the past. Share examples of how you've contributed to team success and driven process improvements. This will demonstrate that you can thrive in a high-performing, collaborative environment.
