At a Glance
- Tasks: Provide top-notch IT support during thrilling race events and improve IT services.
- Company: Franklin Fitch, a leader in motorsport tech support.
- Benefits: Exciting work environment with opportunities for growth and development.
- Other info: Join a dynamic team and thrive in high-pressure situations.
- Why this job: Combine your IT skills with the adrenaline of motorsport on race days.
- Qualifications: ITIL certification and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Franklin Fitch is looking for a Trackside IT Support Engineer in the Midlands. This role combines IT expertise with the thrill of motorsport, requiring delivery of exceptional IT support during high-pressure race events.
Key responsibilities include:
- 1st class operational support
- Remote assistance on race days
- Continuous improvement of IT services
Candidates should possess ITIL certification, technical proficiency, and a strong customer service focus. This position offers the chance to excel in a dynamic and exciting environment.
Trackside IT Support Engineer — Race-Day Tech Ops employer: Franklin Fitch
Franklin Fitch is an exceptional employer that offers a unique blend of IT expertise and the exhilarating world of motorsport. With a strong focus on employee growth, we provide continuous training opportunities and a supportive work culture that thrives on teamwork and innovation. Located in the Midlands, our dynamic environment ensures that every race day is not just a job, but a thrilling experience where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Trackside IT Support Engineer — Race-Day Tech Ops
✨Tip Number 1
Network like a pro! Reach out to folks in the motorsport and IT sectors on LinkedIn. Join relevant groups and engage in discussions to get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, especially those related to high-pressure environments. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for technical interviews by brushing up on your ITIL knowledge and customer service scenarios. Mock interviews with friends can really help you nail it.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Tailor your application to highlight your passion for motorsport and your IT expertise.
We think you need these skills to ace Trackside IT Support Engineer — Race-Day Tech Ops
Some tips for your application 🫡
Show Your Passion for Motorsport:When you're writing your application, let your love for motorsport shine through! We want to see how your enthusiasm for racing can translate into providing top-notch IT support during those high-pressure race days.
Highlight Your IT Skills:Make sure to showcase your technical proficiency and any relevant ITIL certification. We’re looking for someone who can deliver 1st class operational support, so don’t hold back on detailing your experience and skills in your written application.
Customer Service is Key:Remember, this role is all about supporting our team and ensuring everything runs smoothly. Emphasise your strong customer service focus in your application – we want to know how you handle pressure and keep everyone happy on race day!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on the chance to join our dynamic team!
How to prepare for a job interview at Franklin Fitch
✨Know Your Tech Inside Out
Make sure you brush up on your IT skills and knowledge relevant to the motorsport industry. Be prepared to discuss specific technologies and tools you’ve used, especially those that are crucial for race-day operations.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer service focus, think of examples where you've provided exceptional support under pressure. Highlight how you handled difficult situations and ensured client satisfaction.
✨Familiarise Yourself with ITIL Principles
As ITIL certification is a must-have, ensure you understand its principles and how they apply to IT service management. Be ready to discuss how you’ve implemented these practices in previous roles.
✨Prepare for High-Pressure Scenarios
Given the fast-paced nature of race events, prepare for situational questions that test your ability to perform under pressure. Think about past experiences where you successfully managed stress and delivered results.
