At a Glance
- Tasks: Manage and grow a high-profile managed services account while building strong stakeholder relationships.
- Company: Dynamic IT services company with a focus on innovation and growth.
- Benefits: Competitive salary, car allowance, hybrid work, and opportunities for career advancement.
- Other info: Opportunity to work closely with major outsourcing partners and expand service offerings.
- Why this job: Step into a well-established account and make a real impact in a fast-paced environment.
- Qualifications: Experience in account management within IT services and a commercial mindset.
The predicted salary is between 55000 - 55000 £ per year.
We’re hiring an Account Manager to take ownership of a large, high-profile managed services account within a complex enterprise environment. This is an opportunity to step into a well-established account with strong existing relationships, a solid delivery structure already in place, and clear scope to grow the contract over the coming months / years.
The role involves managing an existing End User Computing / managed services contract, while identifying opportunities to expand services across the wider customer environment. The account is already active and well embedded, so the initial focus will be on maintaining strong stakeholder relationships, ensuring the service is running effectively, and then building on that foundation to drive growth. This role will involve working closely with a major outsourcing partner and engaging with stakeholders across a large, fast-moving customer account.
Key responsibilities:
- Manage and develop a large existing managed services account
- Build and strengthen relationships with key stakeholders and delivery teams
- Ensure the current contract is running effectively and relationships are well maintained
- Identify and convert opportunities for further service growth across the account
- Support growth across End User Computing and potentially wider service areas such as managed services, networking, security, data centre, or adjacent offerings where relevant
- Spend time on-site in London building face-to-face relationships with stakeholders
What we’re looking for:
- Experience in account management within IT services, managed services, or IT solutions
- Good understanding of End User Computing (EUC) and operational service delivery
- Background in services-led environments, rather than purely product or hardware sales
- Ability to manage and grow established customer relationships
- Commercial mindset, with the ability to spot and develop new opportunities within an existing account
- Confident working across a large and sometimes complex stakeholder environment
- Public sector experience would be useful, but is not essential
What’s on offer:
- Salary up to £55,000
- OTE circa £50,000
- Car allowance on top
- Opportunity to inherit a warm, active account with strong existing foundations
- Location: London / hybrid
- Expected on-site presence around 2–3 days per week
Account Manager in Slough employer: Franklin Fitch
Join a dynamic team as an Account Manager in London, where you'll have the chance to manage a prestigious managed services account with established relationships and a robust delivery structure. Our supportive work culture fosters professional growth, offering you the opportunity to expand your skills while driving service enhancements in a fast-paced environment. With competitive salary packages, a car allowance, and a hybrid working model, we prioritise employee well-being and career development, making us an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Slough
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to account management. Think about how you can demonstrate your experience with stakeholder relationships and service delivery – this is your time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Account Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your experience in account management, especially within IT services and managed services. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for managing our high-profile accounts. Share specific examples of how you've built relationships and driven growth in previous roles.
Showcase Your Stakeholder Skills:Since this role involves working with various stakeholders, make sure to highlight your experience in managing complex relationships. We love seeing how you’ve navigated similar environments and maintained strong connections.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Franklin Fitch
✨Know Your Account Inside Out
Before the interview, dive deep into the specifics of the managed services account you'll be handling. Understand its history, current performance, and key stakeholders. This will not only show your enthusiasm but also help you discuss how you can maintain and grow those relationships effectively.
✨Showcase Your Relationship-Building Skills
Since this role heavily relies on managing relationships, prepare examples from your past experiences where you've successfully built and maintained strong stakeholder connections. Be ready to discuss how you approach relationship management in a complex environment.
✨Demonstrate Your Commercial Acumen
Think about ways you've identified growth opportunities in previous roles. Be prepared to share specific instances where you spotted potential for service expansion and how you acted on it. This will highlight your commercial mindset and ability to drive growth within an existing account.
✨Familiarise Yourself with End User Computing
Brush up on your knowledge of End User Computing and operational service delivery. Being able to speak confidently about these areas will demonstrate your expertise and reassure the interviewers that you can manage the account effectively from day one.
