At a Glance
- Tasks: Troubleshoot Azure and on-premises environments while providing top-notch client support.
- Company: Franklin Fitch, a leading tech support company in the UK.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Night shift role with a focus on high-priority incidents and client satisfaction.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: 4+ years in a similar role with strong Azure, VMware, and Active Directory knowledge.
The predicted salary is between 40000 - 50000 £ per year.
Franklin Fitch is seeking a Client Services Engineer to join their support team in the United Kingdom. This role involves troubleshooting both on-premises and Azure-based environments while delivering excellent client service. The ideal candidate will have over 4 years' experience in a similar position and strong knowledge of Azure components, VMware, and Active Directory.
Responsibilities include:
- Acting as the technical point of contact for incidents
- Managing high-priority escalations
- Implementing changes
Strong communication and client service skills are essential.
Night Shift Service Desk Engineer — Azure & On‑Prem Expert employer: Franklin Fitch
Franklin Fitch is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With a focus on professional development, team members are encouraged to enhance their skills through ongoing training and support, particularly in cutting-edge technologies like Azure and VMware. Located in the United Kingdom, the company offers a dynamic environment where employees can thrive while delivering outstanding client service.