Night Shift Service Desk Engineer — Azure & On‑Prem Expert

Night Shift Service Desk Engineer — Azure & On‑Prem Expert

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Franklin Fitch

At a Glance

  • Tasks: Troubleshoot Azure and on-premises environments while providing top-notch client support.
  • Company: Franklin Fitch, a leading tech support company in the UK.
  • Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
  • Other info: Night shift role with a focus on high-priority incidents and client satisfaction.
  • Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
  • Qualifications: 4+ years in a similar role with strong Azure, VMware, and Active Directory knowledge.

The predicted salary is between 40000 - 50000 £ per year.

Franklin Fitch is seeking a Client Services Engineer to join their support team in the United Kingdom. This role involves troubleshooting both on-premises and Azure-based environments while delivering excellent client service. The ideal candidate will have over 4 years' experience in a similar position and strong knowledge of Azure components, VMware, and Active Directory.

Responsibilities include:

  • Acting as the technical point of contact for incidents
  • Managing high-priority escalations
  • Implementing changes

Strong communication and client service skills are essential.

Night Shift Service Desk Engineer — Azure & On‑Prem Expert employer: Franklin Fitch

Franklin Fitch is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With a focus on professional development, team members are encouraged to enhance their skills through ongoing training and support, particularly in cutting-edge technologies like Azure and VMware. Located in the United Kingdom, the company offers a dynamic environment where employees can thrive while delivering outstanding client service.

Franklin Fitch

Contact Details:

Franklin Fitch Recruitment Team

We think you need these skills to ace Night Shift Service Desk Engineer — Azure & On‑Prem Expert

Troubleshooting
Azure Components Knowledge
VMware
Active Directory
Client Service Skills
Incident Management
High-Priority Escalation Management