Network Engineer

We’re looking for a skilled and motivated Network Engineer to join a technical operations team supporting a large, complex customer network environment.

This is a hands-on role focused on day-to-day network support, fault resolution, and continuous improvement, while also supporting senior engineers with project delivery and change implementation.

The Role

You’ll be responsible for:

• Taking ownership of support tickets and driving them through to resolution
• Triaging and resolving incidents in line with SLAs
• Communicating clearly with both customers and internal teams
• Supporting and maintaining complex multi-vendor network environments
• Monitoring infrastructure and proactively identifying improvements
• Working across physical, virtual and network layers
• Performing software and firmware upgrades
• Assisting with and implementing change requests (CRQs)
• Maintaining accurate asset and support documentation
• Helping to automate and streamline operational tasks through scripting
• Supporting security best practices including vulnerability management

Technical Environment

You’ll be working with:

• Virtual and physical infrastructure
• Network monitoring and fault-finding tools
• Change control and IT service management processes

About You

We’re looking for someone who:

• Has strong networking fundamentals and hands-on support experience
• Understands network topology and infrastructure design
• Is comfortable working with multiple operating systems
• Has or is working towards relevant certifications (e.g. CCNA or similar)
• Has a strong troubleshooting mindset and enjoys solving complex problems
• Is proactive, self-motivated and keen to develop their skills
• Communicates clearly and professionally
• Takes ownership of issues and sees them through to resolution
• Works well both independently and as part of a team

Why Apply?

• Exposure to a large and complex enterprise network environment
• Strong opportunity for technical development and progression
• Mix of operational support and project-based work
• Work in a team that values quality, ownership, and continuous improvement

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