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For Companies At a Glance
- Tasks: Support enterprise networks, troubleshoot issues, and enhance infrastructure performance.
- Company: Dynamic MSP offering a collaborative and innovative work environment.
- Benefits: Competitive salary, 90% remote work, and opportunities for professional growth.
- Why this job: Join a hands-on team and make a real impact on network operations.
- Qualifications: Experience with Cisco and Fortinet, strong problem-solving skills, and a passion for learning.
- Other info: Great opportunity for career advancement in a fast-paced tech environment.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to take the next step in your network engineering career? Our client is looking for a Network Engineer who thrives in a hands-on technical environment and is passionate about providing outstanding support to enterprise-level networks.
In this role, you will be a key part of our operations team—owning customer issues, ensuring smooth network performance, and supporting senior engineers with project delivery and infrastructure enhancements.
What You Will Do- Customer Support & Incident Handling
- Take ownership of technical support requests, ensuring they are managed professionally from start to finish.
- Diagnose and resolve issues independently or alongside the wider engineering team.
- Maintain service levels through fast, accurate troubleshooting.
- Communicate clearly with customers and colleagues throughout each step of the process.
- Network Infrastructure & Operations
- Apply strong knowledge of modern network environments, spanning physical, virtual, and cloud-connected components.
- Work confidently across multi-vendor technologies such as Cisco, Fortinet, and Juniper.
- Monitor network performance, identify irregularities, and drive issues to resolution.
- Suggest improvements to enhance stability, resilience, and efficiency.
- Systems, Configuration & Automation
- Work across multiple operating systems relevant to network administration and support.
- Perform updates, software deployments, and firmware upgrades across a range of devices.
- Create scripts or lightweight automation to streamline daily tasks and improve operational efficiency.
- Progress toward relevant industry certifications as part of continuous development.
- Security & Risk Awareness
- Understand modern security risks and how they impact network environments.
- Help safeguard customer infrastructure through proactive monitoring and vulnerability awareness.
- Contribute to strong security hygiene across all operations.
- Change, Governance & Documentation
- Support structured change control processes, ensuring changes are planned and implemented safely.
- Maintain accurate records of assets, updates, and configuration changes.
- Assist with preparing change requests and implementing approved work.
- Experience supporting Cisco and Fortinet products.
- A motivated engineer with solid hands-on network experience.
- A clear communicator who takes pride in delivering excellent service.
- A problem-solver who can adapt to both independent and team-based tasks.
- Someone who takes responsibility, follows process, and sees tasks through to completion.
- Eager to learn, develop new skills, and work alongside senior engineers on complex challenges.
Network Engineer in London employer: Franklin Fitch
Contact Detail:
Franklin Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer in London
✨Tip Number 1
Network engineers, listen up! When you're prepping for interviews, make sure you brush up on your technical knowledge. Be ready to discuss your hands-on experience with Cisco and Fortinet products, as well as any troubleshooting stories that showcase your problem-solving skills.
✨Tip Number 2
Don’t underestimate the power of networking! Reach out to your connections in the industry, attend meetups, or join online forums. You never know who might have a lead on a great opportunity or can give you insider tips about the company you're eyeing.
✨Tip Number 3
When you land that interview, remember to communicate clearly and confidently. Show them you’re not just a tech whiz but also someone who can explain complex issues in simple terms. This is key for customer support roles, so practice makes perfect!
✨Tip Number 4
Finally, don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly shows your enthusiasm and commitment to joining the team. Let’s get you that Network Engineer role!
We think you need these skills to ace Network Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco and Fortinet products, as well as any hands-on network experience. We want to see how you’ve tackled similar challenges in the past, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about network engineering and how you can contribute to our operations team. Keep it clear and concise, and let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved network issues. We love seeing candidates who can think on their feet and take ownership of technical support requests.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Franklin Fitch
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco, Fortinet, and Juniper products. Be ready to discuss specific experiences you've had with these technologies, as well as any troubleshooting you've done. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Show Off Your Problem-Solving Skills
Prepare a couple of examples where you've successfully diagnosed and resolved network issues. Think about the steps you took, how you communicated with customers, and what the outcomes were. This will demonstrate your hands-on experience and ability to handle incidents professionally.
✨Communicate Clearly and Confidently
Practice explaining complex technical concepts in simple terms. During the interview, focus on clear communication, especially when discussing your past experiences. This will highlight your ability to interact with both technical teams and customers effectively.
✨Emphasise Your Eagerness to Learn
Mention any relevant certifications you're pursuing or skills you're keen to develop. Employers love candidates who are proactive about their professional growth. It shows that you're committed to staying updated with industry trends and improving your expertise.
