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- Tasks: Lead and mentor a team of consultants in delivering top-notch security services.
- Company: Dynamic Managed Security Services provider with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a close-knit team and make a real impact in the industry.
- Why this job: Shape the future of professional services in a fast-paced cybersecurity environment.
- Qualifications: Leadership experience in cyber security or IT services is essential.
The predicted salary is between 80000 - 100000 £ per year.
Our client is looking for a Head of Professional Services to lead and evolve a growing function within a dynamic Managed Security Services environment. This is a pivotal leadership role, combining team management, client engagement, and strategic development.
The Role:
- You’ll take ownership of a close-knit team of technical consultants, guiding them to deliver best-in-class services across:
- Managed Security Services
- Penetration Testing
- Technical/Implementation Services
What You’ll Be Doing:
- Leading, mentoring, and developing a team of consultants
- Acting as a senior point of contact for key clients, building trusted relationships
- Defining and executing the professional services strategy
- Driving operational excellence, utilisation, and service quality
- Identifying opportunities to expand offerings and grow the department
- Collaborating with sales and technical teams to align delivery with business goals
What We’re Looking For:
- Proven experience in a leadership role within cyber security or IT services
- Background in an MSP, MSSP, or cybersecurity vendor environment
- Strong commercial awareness and client-facing experience
- Ability to balance strategic thinking with hands-on leadership
- Experience scaling or transforming a professional services function is highly desirable
Head of Professional Services in London employer: Franklin Fitch
Contact Detail:
Franklin Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Professional Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity and IT services space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in mentoring and developing teams. Share specific examples of how you've driven operational excellence and built trusted client relationships.
✨Tip Number 3
Tailor your approach! Research the companies you're interested in and understand their professional services strategy. When you apply through our website, make sure to align your experience with their goals and demonstrate how you can help them grow.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and remind them why you’re the perfect fit for leading their professional services team.
We think you need these skills to ace Head of Professional Services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Professional Services role. Highlight your leadership experience in cyber security or IT services, and don’t forget to mention any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams and built client relationships in the past.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to think strategically. We want to see how you’ve shaped strategies in previous roles and how you plan to drive operational excellence in our professional services function.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Franklin Fitch
✨Know Your Stuff
Make sure you brush up on your knowledge of Managed Security Services and penetration testing. Familiarise yourself with the latest trends in cybersecurity, as well as the specific services the company offers. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed client relationships. Highlight how you mentored team members and drove operational excellence. This is crucial for a leadership role, so be ready to discuss your approach to team development and strategic thinking.
✨Engage with the Interviewers
Don’t just wait for questions; engage with the interviewers by asking insightful questions about their current challenges and future goals. This shows that you’re not only interested in the position but also in contributing to the company's success. It’s a great way to demonstrate your strategic mindset.
✨Align with Their Vision
Research the company’s mission and values, and think about how your experience aligns with their vision for the professional services function. Be prepared to discuss how you can contribute to their growth and what innovative ideas you might bring to the table. This will help you stand out as a candidate who is not just looking for a job, but is invested in the company’s future.