At a Glance
- Tasks: Lead and mentor a team of consultants in delivering top-notch security services.
- Company: Dynamic Managed Security Services provider with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a close-knit team and make a real impact in the industry.
- Why this job: Shape the future of professional services in a fast-paced cybersecurity environment.
- Qualifications: Leadership experience in cyber security or IT services is essential.
The predicted salary is between 80000 - 100000 £ per year.
Our client is looking for a Head of Professional Services to lead and evolve a growing function within a dynamic Managed Security Services environment. This is a pivotal leadership role, combining team management, client engagement, and strategic development.
The Role: You’ll take ownership of a close-knit team of technical consultants, guiding them to deliver best-in-class services across:
- Managed Security Services
- Penetration Testing
- Technical/Implementation Services
Alongside day-to-day leadership, you’ll play a key role in shaping the strategy, structure, and future growth of the professional services function.
What You’ll Be Doing:
- Leading, mentoring, and developing a team of consultants
- Acting as a senior point of contact for key clients, building trusted relationships
- Defining and executing the professional services strategy
- Driving operational excellence, utilisation, and service quality
- Identifying opportunities to expand offerings and grow the department
- Collaborating with sales and technical teams to align delivery with business goals
What We’re Looking For:
- Proven experience in a leadership role within cyber security or IT services
- Background in an MSP, MSSP, or cybersecurity vendor environment
- Strong commercial awareness and client-facing experience
- Ability to balance strategic thinking with hands-on leadership
- Experience scaling or transforming a professional services function is highly desirable
Head of Professional Services employer: Franklin Fitch
As a leading Managed Security Services Provider, our company offers an exceptional work environment that fosters innovation and collaboration. With a strong emphasis on employee development, we provide ample opportunities for growth and advancement within the cybersecurity sector. Our hybrid work model promotes a healthy work-life balance, while our commitment to operational excellence ensures that you will be part of a team dedicated to delivering top-tier services to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Professional Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the cybersecurity and IT services space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in mentoring and developing teams. Share specific examples of how you've driven operational excellence and built trusted client relationships.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in leading their professional services. A little initiative can go a long way!
✨Tip Number 4
Stay updated on industry trends! Read up on the latest in managed security services and penetration testing. Being knowledgeable will not only help you in interviews but also show that you’re genuinely passionate about the field.
We think you need these skills to ace Head of Professional Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Professional Services role. Highlight your leadership experience in cyber security or IT services, and don’t forget to mention any relevant achievements that showcase your ability to drive operational excellence.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams, built client relationships, and shaped strategies in previous positions. Make it personal and engaging!
Showcase Your Strategic Thinking:In your application, demonstrate your ability to think strategically while also being hands-on. We want to see how you’ve successfully balanced these two aspects in your past roles, especially in scaling or transforming professional services functions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Franklin Fitch
✨Know Your Stuff
Make sure you brush up on your knowledge of Managed Security Services and penetration testing. Familiarise yourself with the latest trends in cyber security, as well as the specific services the company offers. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or project. Highlight how you mentored team members and drove operational excellence. This is crucial for a leadership role, so be ready to discuss your approach to team management and client engagement.
✨Understand the Company’s Vision
Research the company's goals and values, especially regarding their professional services strategy. Be prepared to discuss how you can contribute to their growth and align your vision with theirs. This shows that you’re not just looking for any job, but that you’re invested in their future.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your strategic thinking and interest in the role. Inquire about their current challenges in the professional services function or how they envision expanding their offerings. This not only shows your engagement but also helps you assess if the company is the right fit for you.
