Franklin Fitch is recruiting for a Head of Managed Services in the UK. The role sits at the senior level, bringing together technical delivery, customer relationships and commercial objectives to build a scalable managed services function.
You will own service standards, governance and performance across multiple customer environments, act as senior escalation point, and drive improvements, renewals and growth within a hybrid work setting.
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Head of Managed Services & Customer Delivery employer: Franklin Fitch
As a Service Coordinator at our dynamic MSP, you'll thrive in a collaborative and supportive work culture that values innovation and proactive problem-solving. We offer competitive salaries, hybrid working options, and ample opportunities for professional growth, allowing you to expand your role and engage in exciting operational projects. Join us in a vibrant location where your contributions will be recognised and rewarded, making a meaningful impact on our business and customers alike.
