At a Glance
- Tasks: Coordinate IT logistics, manage devices, and ensure timely deliveries in a busy warehouse.
- Company: Join a dynamic team in a fast-paced logistics environment.
- Benefits: Immediate start, potential contract extension, and supportive team culture.
- Other info: Great opportunity for career growth in a high-volume setting.
- Why this job: Be part of a large-scale device refresh project and make a real impact.
- Qualifications: Active SC Clearance and experience in IT logistics or warehouse operations.
The predicted salary is between 30000 - 40000 € per year.
We are looking for two SC‑cleared Logistics Co‑ordinators based near Wokingham to support a high‑volume IT logistics and device‑management operation. This role sits within a busy warehouse environment and supports joiners, leavers, break‑fix requests, device refresh projects, and general warehouse activity.
You’ll be part of a hands‑on team ensuring devices are processed, tracked, shipped, and recorded accurately across multiple systems while meeting strict SLAs.
Key Responsibilities- Service ticket management — Work within the customer’s ITSM platform, ensuring all tasks meet SLA requirements.
- System updates — Maintain alignment between customer systems and internal Xeretec systems through accurate manual updates.
- Joiners & leavers processing — Prepare and dispatch devices for next‑business‑day delivery.
- Stock & CMDB updates — Move items in/out of stock and maintain accurate asset records at all times.
- Autopilot pre‑provisioning — Trigger Autopilot setup on all outbound devices.
- Delivery scheduling — Arrange collections and deliveries with end users.
- Ticket documentation — Add tracking numbers, asset details, and progress updates.
- Device cleaning & grading — Assess returned devices and prepare them for reuse.
- Warranty management — Log and track Microsoft return‑to‑base warranty claims.
- SLA reporting — Provide weekly updates to the Service Delivery Manager.
- High‑volume refresh support — Assist with configuration and shipment of up to 500 laptops per week.
- General warehouse support — Help the wider team during quieter periods.
- Active SC Clearance (essential)
- Experience in IT logistics, warehouse operations, or device lifecycle management
- Comfortable working in a fast‑paced, high‑volume environment
- Strong organisational skills and attention to detail
- Confident using ITSM tools, CMDBs, and asset‑tracking systems
- Ability to meet tight deadlines and SLA commitments
- Excellent communication skills for customer and internal updates
- Immediate start on a key customer project
- 3‑month contract with potential extension
- Supportive team environment
- Opportunity to work on a large‑scale device refresh programme
Logistics Coordinator in Guildford employer: Franklin Fitch
At Xeretec, we pride ourselves on being an excellent employer, offering a supportive team environment where Logistics Coordinators can thrive. Located in the Wokingham area, our dynamic warehouse setting provides opportunities for professional growth while working on high-volume IT logistics projects. With immediate start dates and the potential for contract extensions, we ensure our employees are engaged in meaningful work that contributes to large-scale device refresh programmes.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Coordinator in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and IT sectors. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to logistics coordination. Think about your past experiences and how they relate to the job description – we want to hear those stories!
✨Tip Number 3
Show off your skills! If you’ve got experience with ITSM tools or asset tracking systems, be ready to discuss specific examples of how you’ve used them effectively in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Logistics Coordinator in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IT logistics and warehouse operations. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Logistics Coordinator role. Mention your active SC clearance and any specific experiences that relate to the key responsibilities listed in the job description.
Showcase Your IT Skills:Since this role involves using ITSM tools and asset-tracking systems, make sure to mention any relevant software you’ve worked with. We love seeing candidates who are comfortable navigating tech, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Franklin Fitch
✨Know Your Stuff
Make sure you brush up on your knowledge of IT logistics and warehouse operations. Familiarise yourself with the specific systems mentioned in the job description, like ITSM tools and asset-tracking systems. This will show that you're not just a good fit for the role but also genuinely interested in it.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects under tight deadlines. Highlight how you maintained accuracy and attention to detail, especially in high-volume environments. This will demonstrate your ability to thrive in the fast-paced setting they’re looking for.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since excellent communication skills are essential for this role, consider doing mock interviews with a friend or family member. Focus on how you would update customers and internal teams about ticket statuses and device management.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to logistics and device management. Think about how you would handle issues like missed SLAs or device tracking errors. Being prepared with thoughtful responses will show that you can think on your feet and solve problems effectively.
