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- Tasks: Maintain and repair managed print devices on-site, ensuring top-notch service.
- Company: Join one of Europe’s largest privately-owned IT businesses known for innovation.
- Benefits: Enjoy a competitive salary, flexible benefits, and paid volunteering days.
- Why this job: Be part of a collaborative culture with ongoing training and career growth.
- Qualifications: Experience in repairing MFP devices and a full UK driving licence required.
- Other info: Stable, long-term opportunity with a focus on technical excellence.
The predicted salary is between 28000 - 31000 ÂŁ per year.
Salary: £28,000 – £31,000 + competitive benefits package
Location: Hinkley Point C (Field-based)
Hours: Monday – Thursday 9:00am – 5:00pm | Friday 9:00am – 4:30pm
Contract: Permanent
Security Clearance: Required (or willingness to apply)
Interview Process: 2 stages
We’re looking for a skilled and customer-focused Field Engineer to join a growing technical services team. This is a field-based role where you’ll be responsible for maintaining, repairing, and supporting managed print devices across client sites within the TA region.
This is an excellent opportunity to join one of Europe’s largest privately-owned IT businesses, known for innovation, technical excellence, and long-term career development.
What’s in it for you?
- Large company benefits package with flexible options
- 2 paid volunteering days per year
- Ongoing technical training and certifications
- Inclusive and collaborative working culture
- Stable, long-term opportunity within a leading IT services organisation
What You’ll Be Doing
- Attending on-site technical support calls within target response times
- Diagnosing, repairing, and maintaining colour and mono MFP devices (low, mid & high volume)
- Ensuring accurate and timely service record updates via PDA tools
- Maintaining digital documentation via cloud-based systems
- Keeping company vehicle and equipment safe, compliant, and presentable
- Submitting accurate expense records
What We’re Looking For
- Strong experience repairing and maintaining managed print / MFP devices
- Confident with diagnostics and fault finding
- Basic networking capability (installing print drivers, connecting devices to networks)
- Full UK Driving Licence
- A proactive “can-do” attitude
Locations
Engineer - Field Service Engineer in Bridgwater, Somerset employer: Franklin Fitch
Contact Detail:
Franklin Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer - Field Service Engineer in Bridgwater, Somerset
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to field engineering and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door when applying through our website.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Engineer - Field Service Engineer in Bridgwater, Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with managed print devices and any relevant technical skills. We want to see how your background aligns with the Field Engineer role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your proactive attitude makes you a great fit for our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills: In your application, be sure to mention your experience with diagnostics and fault finding. We’re looking for someone who can hit the ground running, so let us know how you’ve tackled similar challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Franklin Fitch
✨Know Your Tech
Make sure you brush up on your knowledge of managed print devices and MFPs. Be ready to discuss your experience with diagnosing and repairing these machines, as well as any specific tools or software you've used in the past.
✨Show Off Your Customer Focus
Since this role is customer-facing, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your problem-solving skills and how you maintain a positive attitude even under pressure.
✨Get Familiar with the Company
Research the company’s values and culture. Understanding their commitment to innovation and technical excellence will help you align your answers with what they’re looking for. It shows you’re genuinely interested in being part of their team.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle on-site technical support calls or maintain service records. Practising these scenarios can help you feel more confident and prepared.