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- Tasks: Provide on-site technical support and maintain print devices across client sites.
- Company: Join one of Europe’s largest privately-owned IT businesses known for innovation.
- Benefits: Enjoy a competitive salary, flexible benefits, and paid volunteering days.
- Why this job: Be part of a collaborative culture with ongoing training and career development.
- Qualifications: Experience in repairing print devices and a full UK driving licence required.
- Other info: Stable, long-term opportunity with a proactive team environment.
The predicted salary is between 28000 - 31000 ÂŁ per year.
Salary: £28,000 – £31,000 + competitive benefits package
Location: Hinkley Point C (Field-based)
Hours: Monday – Thursday 9:00am – 5:00pm | Friday 9:00am – 4:30pm
Contract: Permanent
Security Clearance: Required (or willingness to apply)
Interview Process: 2 stages
We’re looking for a skilled and customer-focused Field Engineer to join a growing technical services team. This is a field-based role where you’ll be responsible for maintaining, repairing, and supporting managed print devices across client sites within the TA region.
This is an excellent opportunity to join one of Europe’s largest privately-owned IT businesses, known for innovation, technical excellence, and long-term career development.
What’s in it for you?
- Large company benefits package with flexible options
- 2 paid volunteering days per year
- Ongoing technical training and certifications
- Inclusive and collaborative working culture
- Stable, long-term opportunity within a leading IT services organisation
What You’ll Be Doing
- Attending on-site technical support calls within target response times
- Diagnosing, repairing, and maintaining colour and mono MFP devices (low, mid & high volume)
- Ensuring accurate and timely service record updates via PDA tools
- Maintaining digital documentation via cloud-based systems
- Keeping company vehicle and equipment safe, compliant, and presentable
- Submitting accurate expense records
What We’re Looking For
- Strong experience repairing and maintaining managed print / MFP devices
- Confident with diagnostics and fault finding
- Basic networking capability (installing print drivers, connecting devices to networks)
- Full UK Driving Licence
- A proactive “can-do” attitude
Locations
Engineer Field Engineering in Bridgwater, Somerset employer: Franklin Fitch
Contact Detail:
Franklin Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer Field Engineering in Bridgwater, Somerset
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in maintaining and repairing MFP devices can benefit them directly.
✨Tip Number 3
Don’t forget to prepare some questions for them! Ask about their ongoing technical training or how they support career development. It shows you're keen and helps you figure out if they're the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and ready to take the next step in your career.
We think you need these skills to ace Engineer Field Engineering in Bridgwater, Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with managed print devices and any relevant technical skills. We want to see how your background aligns with the Field Engineer role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at StudySmarter and how your proactive attitude fits with our culture. Keep it concise but impactful!
Showcase Your Technical Skills: In your application, mention specific examples of your diagnostic and fault-finding abilities. We love seeing candidates who can demonstrate their hands-on experience with MFP devices and basic networking skills.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Franklin Fitch
✨Know Your Tech
Brush up on your knowledge of managed print devices and MFPs. Be ready to discuss specific models you've worked with, the types of repairs you've performed, and any diagnostic tools you’re familiar with. This shows you're not just a candidate, but someone who truly understands the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your proactive 'can-do' attitude and your ability to think on your feet.
✨Familiarise Yourself with the Company
Research the company’s values, culture, and recent projects. Knowing about their commitment to innovation and technical excellence can help you align your answers with what they’re looking for. Plus, it shows genuine interest in the role and the organisation.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about ongoing training opportunities or the team dynamics. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.