At a Glance
- Tasks: Manage and optimise a cloud platform while resolving complex technical issues.
- Company: Innovative tech company in Leamington Spa with a hybrid work model.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Join a dynamic team and make a real impact on cloud technology.
- Qualifications: Experience with Microsoft Azure and strong troubleshooting skills.
The predicted salary is between 60000 - 80000 £ per year.
Leamington Spa (Hybrid)
Their technology enables customers to monitor fleets, improve driver safety and optimise operations through a modern web platform built on Microsoft Azure.
As their customer base continues to grow, they're looking for a Cloud Platform Administrator / Technical Support Engineer to become the technical bridge between Infrastructure, Engineering and Customer Success. This isn't a traditional IT support role. You'll be responsible for the health, security and performance of a business-critical cloud platform while helping resolve complex technical issues across Cloudflare, Azure and telematics services.
Working closely with Software Engineers, DevOps and Product teams, you'll be responsible for ensuring the reliability and availability of a large-scale cloud platform. You'll also contribute towards improving monitoring, automation and operational processes.
- Support Microsoft Azure cloud infrastructure.
- Monitor platform availability, performance and security.
- Diagnose API and web platform issues.
- Troubleshoot telematics device connectivity and data flow.
- Investigate network, firewall and routing issues.
- Manage user permissions and security policies.
- Work with Development teams during software releases.
- Commercial experience supporting cloud-based SaaS platforms.
- Strong knowledge of Microsoft Azure.
- Good understanding of DNS, SSL/TLS and networking.
- SQL troubleshooting skills.
IT Manager - Full or Part Time employer: Franklin Bates
As an IT Manager at our Leamington Spa location, you'll join a dynamic team that values innovation and collaboration in a hybrid work environment. We offer competitive benefits, a supportive work culture that encourages professional growth, and the opportunity to work with cutting-edge technology on a mission-critical cloud platform. Our commitment to employee development ensures that you will have the resources and opportunities to advance your career while making a meaningful impact on our customers' success.
