At a Glance
- Tasks: Lead training for NEC Housing implementation, creating materials and delivering sessions.
- Company: Join a large UK housing organisation with a focus on innovation.
- Benefits: Competitive pay, flexible hybrid working, and hands-on experience.
- Other info: Opportunity to work in a dynamic environment with significant career growth.
- Why this job: Make a real impact by empowering teams with essential skills for new systems.
- Qualifications: Experience in training for system implementations, preferably in housing.
The predicted salary is between 54000 - 66000 £ per year.
NEC Housing Systems Trainer
Apply below after reading through all the details and supporting information regarding this job opportunity.
6-month contract | c£450 per day outside IR35 | London / hybrid, predominantly remote
We are recruiting an experienced Systems Trainer to support a major NEC Housing implementation within a large UK housing organisation.
This is a hands-on contract role where you will personally own the training workstream for the initial Estates and Rents phase — from training needs analysis and content creation through to delivery, go-live support and user adoption.
You will work closely with the Business Analyst, Test Lead, Configuration Specialists and Programme Manager to ensure operational teams are confident and ready to use the new system.
- What you will be doing
- Carry out a Training Needs Analysis across Estates and Rents teams.
- Design and build practical, role-based training materials including user guides, quick-reference guides, e-learning and session content.
- Deliver classroom, virtual and 1:1 training to users with varying levels of digital confidence.
- Align training materials with configured system processes, UAT scenarios and agreed ways of working.
- Own the training plan and schedule through to go-live.
- Provide floor-walking and hypercare support around implementation.
- Track completion, readiness and feedback, refining training where required.
- What we need
You will have strong, hands-on experience designing and delivering end-user training for major system implementations.
NEC Housing / Northgate Housing training experience is strongly preferred, alongside previous experience within a housing association, local authority or similar regulated environment.
You should also bring experience of Training Needs Analysis, creating user-facing learning materials and delivering training across multiple formats.
Experience with Rents, income management, arrears, Estates, property or tenancy processes would be particularly valuable, as would exposure to Universal Housing / Civica. xgikmsk
This is an individual-contributor role, so you must be comfortable personally producing the content and delivering the training rather than managing a wider L&D team.
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NEC Housing Systems Trainer employer: Franklin Bates Careers
Join a forward-thinking housing organisation that values innovation and collaboration, offering a dynamic work culture where your insights as a Business Analyst will directly shape the future of housing management systems. With a hybrid working model and a focus on employee development, you'll have the opportunity to engage with diverse teams, tackle meaningful challenges, and influence significant change while enjoying the flexibility of remote work. This role not only promises competitive compensation but also a chance to grow within a supportive environment dedicated to improving housing solutions.
StudySmarter Expert Advice🤫
We think this is how you could land NEC Housing Systems Trainer
✨Engage with Local Education Communities
Get involved with local adult education networks or associations; they can be goldmines for hearing about temporary roles. Join groups on Facebook or LinkedIn focused on adult continuing education, and don’t be shy to contribute—share your insights, and someone might just think of you when they hear about an opening!
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✨Apply Directly Through Us
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We think you need these skills to ace NEC Housing Systems Trainer
Some tips for your application 🫡
Highlight Your Experience in Adult Education:When putting together your application for the NEC Housing Systems Trainer at Franklin Bates Careers, we want to see your experience in adult education really shine through. If you’ve worked with adult learners in any capacity, whether it’s teaching, tutoring, or even facilitating workshops, make sure to include specific examples in your CV and cover letter.
Focus on Adaptability and Communication Skills:In adult continuing education, communication is key. Tailor your application to show how adaptable you are in engaging diverse groups. Provide examples of how you've adjusted your teaching methods to accommodate different learning styles or backgrounds — it can really set you apart from other candidates!
Emphasise Your Availability and Flexibility:Since this is a temporary role, make it clear in your application when you’re available to start and how flexible you can be with your hours. Employers love candidates who can jump in easily! A brief note about your scheduling can work wonders in your cover letter.
Showcase Relevant Certifications or Training:If you've got any certificates in adult education, teaching, or even specialised training relevant to the course offerings at Franklin Bates Careers, be sure to list them in your CV. This can boost your credibility and demonstrate your commitment to the field, making your application more appealing.
How to prepare for a job interview at Franklin Bates Careers
✨Showcase Your Passion for Lifelong Learning
In the field of adult continuing education, it's crucial to convey your passion for lifelong learning and professional development. Share experiences from your own educational journey and how they’ve shaped your view on adult learning—this makes you relatable and can impress Franklin Bates Careers.
✨Focus on Communication Skills
Teaching adults requires a particular set of communication skills. Brush up on your ability to explain concepts clearly and adapt your communication style to different learning levels. Be ready to demonstrate how you’ve handled diverse student groups or adapted materials in previous experiences.
✨Prepare Your Portfolio
For a temporary role, having a portfolio that demonstrates your teaching materials and approaches can really set you apart. Bring examples of curriculum plans, lesson outlines, or feedback from previous students to show how you can effectively engage learners at Franklin Bates Careers.
✨Highlight Your Flexibility and Adaptability
Given that this is a temporary position, it’s vital to express your adaptability. Discuss how you’ve successfully stepped into roles or projects at short notice. This shows that you’re ready to hit the ground running and can adjust your teaching methods to suit different contexts and students.
