At a Glance
- Tasks: Deliver warm, friendly service and create memorable experiences for guests.
- Company: Join the vibrant team at Frankie & Benny’s, where individuality is celebrated.
- Benefits: Enjoy 50% off food, flexible hours, free meals on shift, and wellness support.
- Other info: Opportunities for career growth and team celebrations await you!
- Why this job: Be part of a fun team that values your ideas and personality.
- Qualifications: Passion for hospitality; no experience needed, just a great attitude!
Serve Up Smiles– Join Frankie & Benny’s as a Server! At Frankie & Benny’s, we believe life’s best moments are shared—over burgers, pizzas, and unforgettable memories. If you love great food, great vibes, and making people feel special, we’d love to welcome you to our Front of House team as a Server/Waiter/Waitress!
Why Join Frankie & Benny’s?
- A Place for Everyone– We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring energy and a love for hospitality, there’s a booth waiting for you!
- Flexible Working– Contracts that fit your lifestyle.
- Tasty Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
- Wellbeing & Support– Our We Care program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
- Career Growth– Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
- Perks & Rewards– Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
- Team Celebrations– Competitions, team parties, and chances to win points to spend on your favourite retailers.
What You’ll Do as a Server:
- Deliver warm, friendly, and memorable service to every guest.
- Be the face of the restaurant—bringing energy, personality, and fun to the floor.
- Guide guests through our menu and help them find their new favourites.
- Work as part of a team that supports each other and celebrates wins together.
- Share your ideas—we love fresh thinking and open conversations.
Who We’re Looking For:
We don’t believe in “culture fit”—we believe in culture add. Whether you’re starting your first job or bringing years of experience, if you’re passionate about hospitality and love making people’s smiles, we want to hear from you. No experience? No problem! If you’ve got the right attitude, we’ll teach you everything you need to know. At Frankie & Benny’s, everyone is welcome. We’re committed to creating a workplace where you can be yourself and thrive. Need adjustments during the hiring process? Just let us know—we’re happy to help.
Ready to bring your personality to the floor? Apply now and start your journey with Frankie & Benny’s!
Server in Newcastle upon Tyne employer: Frankieandbennys
At Frankie & Benny’s, we pride ourselves on fostering a vibrant and inclusive work culture where individuality is celebrated. As a Server, you'll enjoy flexible working hours, generous discounts, and comprehensive wellbeing support, all while being part of a team that values your contributions and encourages personal growth through development opportunities. Join us in creating memorable dining experiences and enjoy the perks of a fun, supportive environment that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Server in Newcastle upon Tyne
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like Frankieandbennys.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at Frankieandbennys and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at Frankieandbennys!
How to prepare for a job interview at Frankieandbennys
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at Frankieandbennys. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at Frankieandbennys. Your motivation can often outweigh experience, so let that passion shine through!
