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- Tasks: Welcome guests and manage queues in a busy airport restaurant.
- Company: Join The Restaurant Group, home to 300+ restaurants like Wagamama.
- Benefits: Enjoy free meals, up to 30% discounts, and access to Wagestream for early wage access.
- Why this job: Create unforgettable experiences while working in a vibrant, fast-paced environment.
- Qualifications: Great people skills and flexibility for early shifts are essential.
- Other info: We celebrate diversity and support all candidates through the application process.
The predicted salary is between 24000 - 36000 £ per year.
Join one of the UK\’s leading hospitality businesses as a host. In return you\’ll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.
Create unforgettable guest experiences! In our busy airport site, you will make sure guests holiday’s start off right, delivering warm welcomes with a positive attitude to manage the queue at peak times. You\’ll collaborate with team members to ensure smooth service, maintaining high energy and standards throughout your shift.
You\’ll provide excellent hospitality to our guests, no matter what time they are dining with us. Airport shifts can start as early as 3 am, so early starts mean early finishes.
Benefits
- Free meal whenever you work.
- Up to 30% discount at all our brands and no limit on number of guests, incl. Wagamama.
- Duty free discounts excluding alcohol and cigarettes.
- Access to a great discount platform, saving you money on everyday purchases and so much more.
- Wagestream platform to access your wages as they are earned.
- Superb training and development, apprenticeships open to all.
Requirements
- Great people skills.
- Excellent organisational and multitasking abilities.
- Ability to maintain a positive attitude in a fast‑paced airport environment.
- Flexibility in hours; airport shifts can start at 3 am.
- Provide a five‑year work/education/personal reference history and undertake a criminal record check.
Equal Opportunities
We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices and are a disability‑confident employer. We want every candidate to have the opportunity to succeed; we will ask if you need any adjustments during the application and interview process to be your best!
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Host employer: Frankie & Benny's
Contact Detail:
Frankie & Benny's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with the specific brands under The Restaurant Group, like Wagamama and Barburrito. Understanding their menus and service styles will help you engage in conversations during the interview and show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service, especially in fast-paced environments. Be ready to share specific examples of how you've handled busy situations or provided excellent service to guests.
✨Tip Number 3
Demonstrate your flexibility and willingness to work early shifts by mentioning any past experiences where you've adapted to unusual hours. This shows that you're ready to meet the demands of the airport environment.
✨Tip Number 4
Prepare to discuss how you maintain a positive attitude under pressure. Think of scenarios where you've successfully managed stress or kept morale high among team members, as this is crucial for a host in a busy setting.
We think you need these skills to ace Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Restaurant Group is looking for in a host. Pay attention to the required skills, such as excellent people skills and the ability to multitask in a fast-paced environment.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you demonstrated great people skills or worked in a busy environment, especially if it involved early shifts.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at The Restaurant Group and how your skills align with their values of creating unforgettable guest experiences.
Prepare for Potential Questions: Think about common interview questions related to hospitality and customer service. Be ready to discuss how you would handle busy periods, maintain a positive attitude, and collaborate with team members to ensure smooth service.
How to prepare for a job interview at Frankie & Benny's
✨Show Your People Skills
As a host, your ability to connect with guests is crucial. Be prepared to share examples of how you've provided excellent customer service in the past, especially in busy environments.
✨Demonstrate Organisational Skills
Highlight your multitasking abilities during the interview. Discuss how you manage queues and ensure smooth service, particularly in high-pressure situations like an airport.
✨Emphasise Flexibility
Since shifts can start as early as 3am, it's important to convey your flexibility regarding working hours. Share any previous experiences where you've adapted to unusual schedules.
✨Prepare for Questions on Inclusivity
The company values diversity and inclusivity. Be ready to discuss how you can contribute to a welcoming environment for all guests and team members, showcasing your understanding of different perspectives.