General Manager

General Manager

Trowbridge Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, ensuring top-notch guest experiences and restaurant performance.
  • Company: Join Frankie & Benny's, where food, friends, and fun come together every day!
  • Benefits: Enjoy up to 50% discounts, health support, free meals, and access to savings.
  • Why this job: Be part of a dynamic culture that values growth, teamwork, and community impact.
  • Qualifications: Previous management experience in food service is preferred; ambition and drive are key!
  • Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.

The predicted salary is between 36000 - 60000 £ per year.

At Frankie & Benny's every day is a celebration - of food, friends, family and fun, so if you are a bold and ambitious individual looking for your next career move then look no further! We can offer you a dynamic working environment where we'll make the most of your strengths and nurture your development as a General Manager.

What will life as a General Manager in the F&B family look like for you:

  • Superb training and development, apprenticeships open to all
  • Up to 50% discount at all our brands
  • 25% Friends and Family Discount
  • We Care program including: 24/7 virtual GP, second medical opinion, healthcare cash plan, dental health plan, mental health support and counselling, Get Fit Program, healthy diet support.
  • Access to your wages as they are earned through our Wagestream platform
  • Salary Finance- access to savings and loans
  • Free meal whenever you work
  • Discounted Gym Membership
  • Pension scheme to help you save for your future
  • Access to a great discount platform, saving you money on everyday purchases and so much more
  • Discounts on Merlin Entertainment
  • Competitions to win trips away
  • Team parties and events

What makes our General Manager role so special?

  • Make it Magic: Guest experience is the number one focus for you and your team, you encourage pride and passion in all that they do.
  • Keep it Fresh: You always look for opportunities to improve ways of working and help the business grow.
  • Be Sharp: You take pride in maintaining the highest possible standards within our restaurants.
  • Own it: You take ownership for the performance of your restaurant and coach your team to be able to contribute to its success.
  • Do it Together: You are a role model for the team, guiding and supporting individuals to be the best they can be.

About you... We'd love you to have had previous experience of working as a manager within a food lead business but most importantly have the drive and ambition to further develop your skills and career with us. So, apply now, come join the F&B family as a General Manager and be a valued member of our management team!

We at BTG Leisure are committed to creating a diverse and inclusive environment for all, where team members are valued for their skills, experiences and unique perspectives. We want to reflect the many communities we serve, provide equal opportunities for all of our employees and are a disability confident employer. We are proud to celebrate our diverse voices!

General Manager employer: Frankie & Benny's

At Frankie & Benny's, we pride ourselves on creating a vibrant and inclusive work culture where every day is a celebration of food, friends, and family. As a General Manager, you'll benefit from superb training and development opportunities, generous discounts, and a comprehensive Wellbeing programme, all while leading a passionate team dedicated to delivering exceptional guest experiences. Join us in a dynamic environment that not only values your contributions but also supports your personal and professional growth.
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Contact Detail:

Frankie & Benny's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Frankie & Benny's brand values and culture. Understanding their focus on guest experience and team collaboration will help you align your approach during interviews.

✨Tip Number 2

Network with current or former employees of Frankie & Benny's. They can provide valuable insights into the company culture and expectations for a General Manager, which can give you an edge in your application.

✨Tip Number 3

Prepare to discuss specific examples from your past management experience that demonstrate your ability to improve operations and enhance guest satisfaction. This will showcase your suitability for the role.

✨Tip Number 4

Research the latest trends in the food and beverage industry. Being knowledgeable about current challenges and innovations can help you stand out as a forward-thinking candidate who is ready to contribute to the business's growth.

We think you need these skills to ace General Manager

Leadership Skills
Customer Service Excellence
Team Management
Financial Acumen
Operational Efficiency
Problem-Solving Skills
Communication Skills
Training and Development
Performance Management
Strategic Planning
Adaptability
Conflict Resolution
Time Management
Sales and Marketing Knowledge
Health and Safety Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry, particularly any managerial roles. Emphasise your achievements and how they align with the responsibilities of a General Manager at Frankie & Benny's.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of Frankie & Benny's culture that resonate with you, and explain how your skills can contribute to their mission of creating memorable guest experiences.

Highlight Leadership Skills: In your application, focus on your leadership abilities. Provide examples of how you've successfully managed teams, improved operations, or enhanced customer satisfaction in previous roles. This will demonstrate your capability to own the performance of a restaurant.

Show Enthusiasm for Development: Express your eagerness to grow within the company. Mention any relevant training or development programmes you've participated in and how you plan to continue developing your skills as a General Manager at Frankie & Benny's.

How to prepare for a job interview at Frankie & Benny's

✨Show Your Passion for Guest Experience

As a General Manager, your focus will be on enhancing guest experiences. Be prepared to share examples of how you've previously improved customer satisfaction and created memorable moments in your past roles.

✨Demonstrate Leadership Skills

Highlight your ability to lead and inspire a team. Discuss specific instances where you coached team members to success or implemented training programmes that improved performance.

✨Emphasise Your Drive for Improvement

Frankie & Benny's values innovation and growth. Come equipped with ideas on how you can improve operations or enhance the dining experience, showing that you're proactive and forward-thinking.

✨Be Ready to Discuss Financial Acumen

As a General Manager, you'll need to take ownership of the restaurant's performance. Be prepared to talk about your experience with budgeting, financial reporting, and how you've driven profitability in previous roles.

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