Hospitality Team Lead: Guest Experience & Growth in Birmingham
Hospitality Team Lead: Guest Experience & Growth

Hospitality Team Lead: Guest Experience & Growth in Birmingham

Birmingham Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to create unforgettable guest experiences and boost restaurant performance.
  • Company: Popular restaurant chain in Birmingham with a focus on guest satisfaction.
  • Benefits: Competitive salary, discounts, wellbeing support, and career growth opportunities.
  • Why this job: Join a dynamic team and make a real impact on guest experiences.
  • Qualifications: Experience in hospitality and strong leadership skills.
  • Other info: Fast-paced environment with plenty of perks and a welcoming culture.

The predicted salary is between 30000 - 42000 Β£ per year.

A popular restaurant chain in Birmingham is seeking an Assistant Manager to deliver outstanding guest experiences and drive restaurant performance. The ideal candidate will inspire their team in a fast-paced environment and ensure safety and compliance.

The role offers career growth opportunities, a competitive package, and various perks such as discounts and wellbeing support. Join us and bring your energy to our welcoming team!

Hospitality Team Lead: Guest Experience & Growth in Birmingham employer: Frankie & Benny's

Join a vibrant restaurant chain in Birmingham that prioritises outstanding guest experiences and team inspiration. With a strong focus on career growth, competitive benefits, and a supportive work culture, this is an excellent opportunity for those looking to thrive in a fast-paced environment while enjoying perks like discounts and wellbeing support.
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Contact Detail:

Frankie & Benny's Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hospitality Team Lead: Guest Experience & Growth in Birmingham

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at the restaurant chain you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Show off your personality! When you get the chance for an interview, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've inspired teams in the past.

✨Tip Number 3

Be prepared to discuss safety and compliance. Brush up on the latest regulations and best practices in the hospitality sector. This shows you're not just about fun but also serious about creating a safe environment for guests and staff.

✨Tip Number 4

Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Hospitality Team Lead: Guest Experience & Growth in Birmingham

Guest Experience Management
Team Leadership
Performance Management
Safety Compliance
Fast-Paced Environment Adaptability
Communication Skills
Problem-Solving Skills
Energy and Enthusiasm
Customer Service Excellence
Career Development Support

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences – we want to see that energy!

Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your leadership skills and any experience in fast-paced environments. We’re looking for someone who can inspire a team, so show us how you’ve done that before!

Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points for key achievements and avoid jargon. We appreciate clarity, and it helps us see your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our welcoming team!

How to prepare for a job interview at Frankie & Benny's

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special offerings. This will not only show your enthusiasm for the role but also help you answer questions about guest experiences and how to enhance them.

✨Showcase Your Leadership Skills

Prepare examples of how you've inspired and led a team in previous roles. Think about specific situations where you motivated your team or improved performance, as this is crucial for a Hospitality Team Lead.

✨Understand Safety and Compliance

Brush up on health and safety regulations relevant to the hospitality industry. Be ready to discuss how you would ensure compliance in a fast-paced environment, as this is key to maintaining a safe dining experience.

✨Bring Your Energy and Enthusiasm

The restaurant industry thrives on positive energy! During the interview, let your passion for guest experiences shine through. Share why you love working in hospitality and how you can contribute to the team's welcoming atmosphere.

Hospitality Team Lead: Guest Experience & Growth in Birmingham
Frankie & Benny's
Location: Birmingham

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