Front of House Floor Leader in Cardiff

Front of House Floor Leader in Cardiff

Cardiff Full-Time 24000 - 30000 £ / year (est.) No working from home possible
F

At a Glance

  • Tasks: Lead the team to deliver amazing guest experiences in a vibrant restaurant environment.
  • Company: Join Frankie & Benny’s, where great food and great vibes come together.
  • Benefits: Enjoy 50% off food, flexible working hours, and career growth opportunities.
  • Other info: Be part of a diverse team that celebrates individuality and supports each other.
  • Why this job: Step into a leadership role and make unforgettable memories with your team.
  • Qualifications: Passion for hospitality and teamwork; experience is a plus but not essential.

The predicted salary is between 24000 - 30000 £ per year.

Step up and lead the floor – become a Supervisor at Frankie & Benny’s! At Frankie & Benny’s, we believe the best moments in life are shared—over pizza, burgers, laughter, and unforgettable memories. If you love great food and great vibes, and you’re ready to lead a team that delivers amazing guest experiences, we’d love to welcome you as a Front of House Supervisor!

Why Join Frankie & Benny’s?

  • A Place for Everyone – We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there’s a seat at our table for you!
  • Flexible Working – Contracts that fit your lifestyle.
  • Awesome Discounts – 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
  • Wellbeing & Support – Our We Care program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
  • Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
  • Perks & Rewards – Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
  • Team Celebrations – Competitions, team parties, and chances to win points to spend on your favourite retailers.

What You’ll Do as a Supervisor:

  • Open and close the restaurant securely and confidently.
  • Lead the floor – Work closely with the Management Team to run smooth, successful shifts.
  • Be the go-to person – Support both Front and Back of House teams and build strong relationships.
  • Deliver standout service – Make sure every guest leaves with a smile.
  • Thrive in the buzz – Bring energy and confidence to a fast-paced, high-energy environment.

Who We’re Looking For:

We don’t believe in “culture fit”—we believe in culture add. Whether you’re stepping into your first leadership role or bringing years of experience, if you’re passionate about hospitality, teamwork, and creating memorable moments, we want to hear from you. At Frankie & Benny’s, everyone is welcome. We’re committed to creating a workplace where you can be yourself and thrive. Need adjustments during the hiring process? Just let us know—we’re happy to help.

Ready to bring your energy to the floor? Apply now and start your leadership journey with Frankie & Benny’s!

Front of House Floor Leader in Cardiff employer: Frankie & Benny's app

At Frankie & Benny’s, we pride ourselves on fostering a vibrant and inclusive work culture where individuality is celebrated. As a Front of House Floor Leader, you will enjoy flexible working arrangements, generous discounts, and comprehensive wellbeing support, all while leading a passionate team dedicated to creating unforgettable guest experiences. With ample opportunities for career growth and development, including fully funded apprenticeships, Frankie & Benny’s is the perfect place for those looking to thrive in the hospitality industry.

F

Contact Details:

Frankie & Benny's app Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Floor Leader in Cardiff

Tip Number 1

Get to know the company culture before your interview. Frankie & Benny’s is all about great vibes and individuality, so show us how you can add to that! Research their values and think about how your experiences align with their mission.

Tip Number 2

Practice your leadership skills in a casual setting. Whether it’s leading a group project or organising a social event, showcase your ability to motivate and inspire others. We want to see that you can thrive in a fast-paced environment!

Tip Number 3

Prepare some examples of standout service you’ve delivered in the past. Think about times when you went above and beyond for guests. At Frankie & Benny’s, we love memorable moments, so let us know how you create them!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to step up as a Front of House Supervisor!

We think you need these skills to ace Front of House Floor Leader in Cardiff

Leadership
Teamwork
Customer Service
Communication Skills
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion:When writing your application, let your love for hospitality shine through! Share why you’re excited about leading a team and creating memorable moments for guests. We want to see your personality!

Tailor Your Application:Make sure to customise your application to fit the Front of House Supervisor role. Highlight any relevant experience and skills that match what we’re looking for. It shows us you’ve done your homework!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read—just like we appreciate a well-structured shift!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just a few clicks and you’re on your way!

How to prepare for a job interview at Frankie & Benny's app

Know the Menu Inside Out

Before your interview, make sure you’re familiar with Frankie & Benny’s menu. Being able to discuss your favourite dishes and suggest pairings shows your passion for the food and helps you connect with the interviewers.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Whether it’s resolving conflicts or motivating staff during busy shifts, demonstrating your leadership experience will set you apart as a candidate.

Emphasise Guest Experience

Think about times when you’ve gone above and beyond for a guest. Share these stories during your interview to highlight your commitment to delivering standout service and creating memorable moments.

Bring Your Energy

Frankie & Benny’s thrives on a high-energy environment, so don’t be afraid to let your personality shine through. Show enthusiasm for the role and the company culture, and remember to smile—it's contagious!