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- Tasks: Serve delicious food and create memorable experiences for guests.
- Company: Join Frankie & Benny's, where great food meets great vibes!
- Benefits: Enjoy flexible working hours, 50% off meals, and wellness support.
- Why this job: Be part of a fun team that celebrates individuality and creativity.
- Qualifications: No experience needed; just bring your passion for hospitality!
- Other info: We welcome everyone and provide support throughout the hiring process.
Overview
Role: Server
Employer: Frankie & Benny\’s
Location: Cardiff
Contract: Permanent • Hours: Part-time
Serve Up Smiles – Join Frankie & Benny\’s as a Server! At Frankie & Benny\’s, we believe life\’s best moments are shared over burgers, pizzas, and unforgettable memories. If you love great food, great vibes, and making people feel special, we invite you to our Front of House team as a Server/Waiter/Waitress.
Why Join Frankie & Benny\’s?
We know that happy teams create the best guest experiences, so we offer:
- A Place for Everyone – We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring energy and a love for hospitality, there\’s a booth waiting for you!
- Flexible Working – Contracts that fit your lifestyle.
- Tasty Discounts – 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
- Wellbeing & Support – Our We Care program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
- Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
- Perks & Rewards – Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
- Team Celebrations – Competitions, team parties, and chances to win e-points to spend on your favourite retailers.
What You\’ll Do as a Server
- Deliver warm, friendly, and memorable service to every guest.
- Be the face of the restaurant – bringing energy, personality, and fun to the floor.
- Guide guests through our menu and help them find their new favourites.
- Work as part of a team that supports each other and celebrates wins together.
- Share your ideas – we love fresh thinking and open conversations.
Who We\’re Looking For
We don\’t believe in “culture fit” – we believe in culture add. Whether you\’re starting your first job or bringing years of experience, if you\’re passionate about hospitality and love making people smile, we want to hear from you. No experience? No problem! If you\’ve got the right attitude, we\’ll teach you everything you need to know.
At Frankie & Benny\’s, everyone is welcome. We\’re committed to creating a workplace where you can be yourself and thrive. Need adjustments during the hiring process? Just let us know – we\’re happy to help.
Ready to bring your personality to the floor? Apply now and start your journey with Frankie & Benny\’s!
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Server employer: Frankie & Benny's
Contact Detail:
Frankie & Benny's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Show your passion for hospitality during the interview. Share personal stories about times you've made someone smile or created a memorable experience, as this aligns perfectly with Frankie & Benny's values.
✨Tip Number 2
Familiarise yourself with the menu before your interview. Being able to discuss your favourite dishes or suggest pairings shows your enthusiasm and readiness to engage with guests.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've collaborated with others in previous roles or activities. Frankie & Benny's values a supportive team environment, so highlighting this will work in your favour.
✨Tip Number 4
Be prepared to discuss how you handle busy situations. Servers often face high-pressure moments, so showcasing your ability to stay calm and provide excellent service under pressure will impress the hiring team.
We think you need these skills to ace Server
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Frankie & Benny's is looking for in a Server. Highlight key responsibilities and qualities they value, such as friendliness, teamwork, and a passion for hospitality.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. If you have previous customer service experience or any roles in hospitality, emphasise these to show you can deliver the warm and friendly service they seek.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Frankie & Benny's specifically and how you can contribute to their team culture. Be genuine and let your passion for hospitality shine through.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Frankie & Benny's
✨Show Your Personality
As a server at Frankie & Benny's, your personality is key. Be yourself during the interview and let your enthusiasm for hospitality shine through. Remember, they want someone who can bring energy and fun to the floor!
✨Know the Menu
Familiarise yourself with Frankie & Benny's menu before the interview. Being able to discuss your favourite dishes or suggest pairings shows your genuine interest in the role and helps you connect with the interviewers.
✨Emphasise Teamwork
Highlight your ability to work as part of a team. Share examples from past experiences where you supported colleagues or celebrated team successes. This aligns with their value of teamwork and creating a supportive environment.
✨Ask Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about team celebrations, career growth opportunities, or how they support individual differences. This demonstrates your interest in the company culture and your potential fit.
