At a Glance
- Tasks: Deliver warm, friendly service and create memorable experiences for guests.
- Company: Join the vibrant team at Frankie & Benny’s, where individuality is celebrated.
- Benefits: Enjoy 50% off food, flexible hours, free meals on shift, and wellness support.
- Other info: Opportunities for career growth and team celebrations await you!
- Why this job: Be part of a fun environment that values your personality and ideas.
- Qualifications: Passion for hospitality; no experience needed, just a great attitude!
Serve Up Smiles– Join Frankie & Benny’s as a Server! At Frankie & Benny’s, we believe life’s best moments are shared—over burgers, pizzas, and unforgettable memories. If you love great food, great vibes, and making people feel special, we’d love to welcome you to our Front of House team as a Server/Waiter/Waitress!
Why Join Frankie & Benny’s?
- A Place for Everyone– We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring energy and a love for hospitality, there’s a booth waiting for you!
- Flexible Working– Contracts that fit your lifestyle.
- Tasty Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
- Wellbeing & Support– Our We Care program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
- Career Growth– Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
- Perks & Rewards– Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
- Team Celebrations– Competitions, team parties, and chances to win points to spend on your favourite retailers.
What You’ll Do as a Server:
- Deliver warm, friendly, and memorable service to every guest.
- Be the face of the restaurant—bringing energy, personality, and fun to the floor.
- Guide guests through our menu and help them find their new favourites.
- Work as part of a team that supports each other and celebrates wins together.
- Share your ideas—we love fresh thinking and open conversations.
Who We’re Looking For:
We don’t believe in “culture fit”—we believe in culture add. Whether you’re starting your first job or bringing years of experience, if you’re passionate about hospitality and love making people smile, we want to hear from you. No experience? No problem! If you’ve got the right attitude, we’ll teach you everything you need to know. At Frankie & Benny’s, everyone is welcome. We’re committed to creating a workplace where you can be yourself and thrive. Need adjustments during the hiring process? Just let us know—we’re happy to help.
Ready to bring your personality to the floor?
Server in Cardiff employer: Frankie & Benny
At Frankie & Benny’s, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. With flexible working options, generous discounts, and a strong focus on employee wellbeing and career growth, we create an environment where our team members can thrive while delivering memorable experiences to our guests. Join us in a role that not only celebrates your unique personality but also offers exciting opportunities for development and fun team celebrations.
StudySmarter Expert Advice🤫
We think this is how you could land Server in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Frankie & Benny. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Frankie & Benny
Don't be shy about reaching out to Frankie & Benny directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Frankie & Benny and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Frankie & Benny
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
