At a Glance
- Tasks: Deliver warm, friendly service and create memorable experiences for guests.
- Company: Join the vibrant team at Frankie & Benny’s, where fun meets food.
- Benefits: Enjoy flexible hours, tasty discounts, and career growth opportunities.
- Other info: Inclusive workplace with perks like free meals and team celebrations.
- Why this job: Be part of a supportive team that celebrates individuality and creativity.
- Qualifications: A positive attitude and love for hospitality are all you need!
The predicted salary is between 10 - 12 £ per hour.
Serve Up Smiles – Join Frankie & Benny’s as a Server!
At Frankie & Benny’s, we believe life’s best moments are shared—over burgers, pizzas, and unforgettable memories.
If you love great food, great vibes, and making people feel special, we’d love to welcome you to our Front of House team as a Server/Waiter/Waitress!
Why Join Frankie & Benny’s?
- We know that happy teams create the best guest experiences, so we offer:
- Hourly pay and opportunity to earn Tronc
- A Place for Everyone– We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring energy and enthusiasm, there’s a place for you here!
- Flexible Working– Contracts that fit your lifestyle.
- Tasty Discounts– 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
- Wellbeing & Support– Our Employee Assistance Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
- Career Growth– Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
- Perks & Rewards– Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
- Team Celebrations– Competitions, team parties, and chances to win e-points to spend on your favourite retailers.
What You’ll Do as a Server
- Deliver warm, friendly, and memorable service to every guest.
- Be the face of the restaurant—bringing energy, personality, and fun to the floor.
- Guide guests through our menu and help them find their new favourites.
- Work as part of a team that supports each other and celebrates wins together.
- Share your ideas—we love fresh thinking and open conversations.
Who We’re Looking For
If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for.
At Frankie & Benny’s, our front of house teams are the face of everything we do.
From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special.
You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.
We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.
Thinking about using AI tools for your application?
They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.
What’s the process?
Application → CV review → interview → offer and onboarding
You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality.
If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Frankie & Benny’s.
Ready to bring your personality to the floor?
Apply now and start your journey with Frankie & Benny’s!
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Server in Cardiff employer: Frankie and Benny's
At Frankie & Benny’s, we pride ourselves on creating a vibrant and inclusive work environment where every team member can thrive. With flexible working hours, generous discounts, and a strong focus on employee wellbeing and career development, we ensure that our servers not only deliver exceptional service but also enjoy a fulfilling and rewarding experience. Join us in a location that celebrates individuality and teamwork, making every shift a chance to create memorable moments for our guests and yourself.
StudySmarter Expert Advice🤫
We think this is how you could land Server in Cardiff
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like Frankie and Benny's.
We think you need these skills to ace Server in Cardiff
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at Frankie and Benny's and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at Frankie and Benny's!
How to prepare for a job interview at Frankie and Benny's
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at Frankie and Benny's. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at Frankie and Benny's. Your motivation can often outweigh experience, so let that passion shine through!
