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For Companies At a Glance
- Tasks: Manage and develop client accounts while seeking new business opportunities in the coffee industry.
- Company: Join a leading global provider of innovative coffee solutions with a collaborative culture.
- Benefits: Enjoy competitive salary, private healthcare, 25 days holiday, and professional growth opportunities.
- Why this job: Be part of a dynamic team delivering high-end coffee machines and exceptional customer experiences.
- Qualifications: Experience in account management or business development, preferably in coffee equipment.
- Other info: Exciting opportunity for coffee enthusiasts with a passion for innovation and excellence.
The predicted salary is between 40000 - 50000 £ per year.
About Franke
We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands. The Franke Coffee Systems division is a leading global provider of state‑of‑the‑art solutions for professional coffee making. Together with our trade partners, we are committed to delivering premium best‑in‑class in‑cup‑quality, consistency and beverage variety, as well as ensuring an outstanding customer experience through constant innovation.
About the job
Franke Coffee Systems UK are seeking a highly motivated and experienced individual to join our team as a National Account Manager, based in the South West area, ideally Bristol or Bath. The successful candidate will be responsible for managing and developing existing accounts across various sectors and channels, as well as seeking out new business opportunities. Ideally a fan of coffee, although not essential, this is an exciting opportunity for someone to sell high‑end fully automatic coffee machines and work with customers to ensure their expectations on our machines are met.
Your tasks:
- Build and maintain relationships with existing and potential clients, understand their needs and provide tailored solutions and first class service and support.
- Work closely with internal departments, ensuring processes are followed, orders fulfilled and client queries handled effectively and professionally.
- Develop and manage a sales pipeline, ensuring timely follow‑ups and effective communication with prospects.
- Stay up‑to‑date with industry trends, competitor activities, and emerging technologies in the coffee industry.
- Provide regular reports and updates on sales activities, market trends, and customer feedback.
Requirements:
- Proven experience in business development or account management, ideally related to coffee or coffee equipment.
- Coffee roaster background.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients.
- Self‑motivated and results‑oriented, with a track record of meeting or exceeding sales targets.
- Quick learner with the ability to understand and effectively communicate technical information.
- High enthusiasm and eagerness for a new challenge.
- Ability to work independently and as part of a team, with strong organizational and time management skills.
- Willingness to travel across the UK meeting customers and end user sites.
- Proficiency in Microsoft Office Suite.
What we offer you:
- Opportunity to work in a collaborative and innovative environment.
- Professional growth and development opportunities.
- Competitive salary and benefits package.
- Be part of a company committed to excellence and innovation.
- 25 days of holidays.
- Private Healthcare for you, with the option to add partner and children.
- Life Insurance.
- Income Protection.
National Account Manager - South West employer: Franke
Contact Detail:
Franke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager - South West
✨Tip Number 1
Network like a pro! Get out there and connect with people in the coffee industry. Attend trade shows, local events, or even coffee tastings. The more faces you know, the better your chances of landing that National Account Manager role.
✨Tip Number 2
Show off your passion for coffee! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your favourite coffee experiences or what excites you about the industry – it’ll make you memorable!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're keen and professional. Plus, it gives you another chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly shows you’re serious about joining the Franke team. Let’s get you on board!
We think you need these skills to ace National Account Manager - South West
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Account Manager role. Highlight your experience in business development and account management, especially if it relates to coffee or coffee equipment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the coffee industry and how you can contribute to our team. We love enthusiasm, so let that passion come through in your writing.
Showcase Your Achievements: When detailing your work experience, focus on your achievements. Did you exceed sales targets? Build strong client relationships? We want to know how you've made an impact in your previous roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Franke!
How to prepare for a job interview at Franke
✨Know Your Coffee
Even if you're not a coffee expert, having a basic understanding of coffee types, brewing methods, and the latest trends in the coffee industry can set you apart. Research Franke's products and be ready to discuss how they meet customer needs.
✨Showcase Your Relationship-Building Skills
As a National Account Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you've successfully developed client relationships or turned around difficult situations.
✨Demonstrate Your Sales Acumen
Be ready to discuss your sales pipeline management and how you've met or exceeded targets in previous roles. Use specific metrics or achievements to illustrate your success and show how you can bring that same energy to Franke.
✨Ask Insightful Questions
Prepare thoughtful questions about Franke's market position, their approach to innovation, and how they support their clients. This shows your genuine interest in the role and helps you understand how you can contribute to their success.