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- Tasks: Provide 1st and 2nd line IT support and manage client hardware.
- Company: Join a multinational company with a dynamic IT team in St Albans.
- Benefits: Enjoy competitive salary, private healthcare, and 25 holiday days.
- Why this job: Kickstart your IT career in a hands-on role with growth opportunities.
- Qualifications: 3 years of IT Service Desk experience and technical skills required.
- Other info: Be part of a collaborative team that values detail-oriented individuals.
The predicted salary is between 30000 - 42000 £ per year.
A multinational company in St Albans is seeking a detail-oriented IT Support Specialist to join their dynamic IT team. This hands-on role requires a team player to provide 1st and 2nd level support for standard applications and manage client hardware.
The ideal candidate has 3 years of experience in IT Service Desk, alongside technical skills in hardware, software, and basic network knowledge.
Competitive salary and benefits, including private healthcare and 25 holiday days are offered.
IT Support Specialist - 1st/2nd Line, M365 & SCCM in St Albans employer: Franke LLC
Contact Detail:
Franke LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist - 1st/2nd Line, M365 & SCCM in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d handle specific issues with M365 or SCCM. We want you to show off your problem-solving skills and technical know-how!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being a team player is key in IT support. Be ready to discuss how you’ve collaborated with others to solve problems or improve processes in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Specialist - 1st/2nd Line, M365 & SCCM in St Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Desk and any relevant technical skills. We want to see how your background aligns with the role of IT Support Specialist, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our dynamic IT team. Share specific examples of how you've provided 1st and 2nd level support in the past, and let your personality come through.
Showcase Your Technical Skills: Since this role involves managing client hardware and standard applications, be sure to mention your technical skills in M365, SCCM, and any other relevant software. We love seeing candidates who are confident in their abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Franke LLC
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to M365, SCCM, and general hardware/software troubleshooting. Be prepared to discuss specific scenarios where you've successfully resolved issues, as this will show your hands-on experience.
✨Showcase Your Team Spirit
Since the role requires a team player, think of examples where you've collaborated with others in a support environment. Highlight how you contributed to team success and how you handle conflicts or challenges within a team.
✨Prepare for Common Support Scenarios
Anticipate questions about common IT support issues, such as dealing with user access problems or software installation errors. Practise explaining your thought process and the steps you would take to resolve these issues clearly and concisely.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's IT infrastructure or team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
