Franke Coffee Systems in the United Kingdom is seeking a Customer Experience Coordinator to ensure a seamless customer journey. You will manage emails, tickets, and liaise with engineers to resolve issues while coordinating internal teams to deliver timely service.
This role combines customer experience duties with planned preventative maintenance, requiring strong organisation, communication, and a proactive, team-oriented mindset. Hybrid work with a UK-based base in St Albans.
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Customer Experience Specialist — Hybrid (2 Days Remote) in St Albans employer: Franke LLC
At Franke Coffee Systems, we pride ourselves on fostering a collaborative and innovative work environment where every employee plays a vital role in delivering exceptional coffee experiences. As a Field Service Engineer based in Fife, you will benefit from professional growth opportunities, a competitive salary, and a comprehensive benefits package, including private healthcare and generous holiday allowances. Join us in our commitment to excellence and innovation, and be part of a team that values your contributions and supports your career development.
