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- Tasks: Manage order processing and ensure smooth operations for customer satisfaction.
- Company: Franke, a dynamic company focused on innovation and customer service.
- Benefits: Competitive salary, international work environment, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
- Why this job: Be the key connector in a vibrant team and make a real impact.
- Qualifications: Fluent in German and English, with strong commercial and technical skills.
The predicted salary is between 30000 - 40000 £ per year.
At Franke, your eye for the big picture matters. Everything under control – from order to complaint. As a Resupply Coordinator (f/m/d), you will manage the entire order processing for your assigned markets – always keeping an eye on the details that matter most to each customer. You know the requirements, understand the processes, and make sure everything runs smoothly.
Whether by phone or email – you advise our customers professionally and in a friendly manner. You’re not just a contact person but also a connector: You coordinate with other departments such as Supply Chain, Product Management, and Accounting to ensure all gears mesh perfectly. You also handle web orders – processing, tracking, and ensuring everything is completed accurately and on time.
When it comes to equipment deliveries, you organize and coordinate the processes so that our products arrive exactly where they are needed. And if something doesn’t go as planned? You’re there: In claims management, you find solutions, clarify issues, and make sure our customers feel well taken care of – even in challenging situations.
What you bring – and what awaits you:
- You speak German and English fluently; additional languages are a plus – enabling you to navigate confidently in our international environment and communicate professionally with customers and colleagues worldwide.
- Your background is commercial, but you also have solid technical understanding.
- You grasp what matters and can explain complex connections clearly.
- You’re customer-oriented and thrive when things get lively.
- You feel at home in an international setting, think solution-oriented, and always aim to provide the best possible service.
- Structuring, coordinating, and setting priorities? That’s second nature to you.
- You work independently and take responsibility, but you also enjoy contributing to the team and supporting others.
- Even when things get hectic: You communicate clearly and reliably while remaining friendly and professional – exactly what our customers and your team appreciate about you.
Ready to shape the future of Franke with us? Then apply now!
Resupply Coordinator (f/m/d) employer: Franke LLC
Contact Detail:
Franke LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resupply Coordinator (f/m/d)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills. Whether it’s over the phone or face-to-face, being clear and confident will help you stand out as a great fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Franke.
We think you need these skills to ace Resupply Coordinator (f/m/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Resupply Coordinator role. Highlight your experience in order processing, customer service, and any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Franke. Share specific examples of how you've successfully managed orders or resolved customer issues in the past.
Show Off Your Language Skills: Since we operate in an international environment, make sure to mention your language skills prominently. If you speak German and English fluently, let us know how you've used these skills in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Resupply Coordinator position. Don’t miss out on this opportunity!
How to prepare for a job interview at Franke LLC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resupply Coordinator inside out. Familiarise yourself with order processing, customer service, and how to handle claims management. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers and other departments, practice articulating your thoughts clearly and professionally. Think about examples where you've successfully communicated complex information or resolved issues, as these will be great to share during the interview.
✨Be Solution-Oriented
Prepare to discuss how you approach problem-solving, especially in high-pressure situations. Think of specific instances where you’ve turned a challenging situation into a positive outcome. This will demonstrate your ability to stay calm and effective when things get hectic.
✨Cultural Fit Matters
Franke values teamwork and a friendly atmosphere, so be sure to convey your collaborative spirit. Share experiences where you’ve worked well in a team or supported colleagues, showing that you can contribute positively to their work environment.