IT Support Specialist — 1st/2nd Line, Global Team in Manchester

IT Support Specialist — 1st/2nd Line, Global Team in Manchester

Manchester Temporary 31500 - 38500 £ / year (est.) No working from home possible
Franke LLC

At a Glance

  • Tasks: Provide on-site IT support and coordinate with international colleagues across EMEA.
  • Company: Franke LLC, a global leader in innovative solutions.
  • Benefits: Competitive salary, travel opportunities, and hands-on experience in IT.
  • Other info: 2-year contract with opportunities for career growth and collaboration on exciting IT projects.
  • Why this job: Join a dynamic team and enhance your IT skills while making a global impact.
  • Qualifications: Proficiency in English and willingness to travel required.

The predicted salary is between 31500 - 38500 £ per year.

Franke LLC in Manchester is seeking an IT Service Desk analyst to join an international team.

You will provide on-site support for the Manchester site and coordinate with colleagues across EMEA.

The 2-year contract covers onboarding, incident handling, software provisioning with SCCM, hardware and server maintenance, and collaboration on IT projects.

English proficiency and willingness to travel are essential.

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IT Support Specialist — 1st/2nd Line, Global Team in Manchester employer: Franke LLC

Franke LLC is an excellent employer, offering a dynamic work environment in Edinburgh where innovation meets customer satisfaction. With a strong focus on employee growth and development, we provide comprehensive training and support, ensuring our team members thrive in their roles. Our competitive salary and benefits package, combined with a culture that values collaboration and excellence, make us a rewarding place to build your career in the coffee systems industry.

Franke LLC

Contact Details:

Franke LLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Specialist — 1st/2nd Line, Global Team in Manchester

Get Involved in Tech Meetups

If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!

Leverage Your University’s Resources

University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!

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Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!

Apply Directly through Our Website

When you spot an opening at Franke LLC that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!

We think you need these skills to ace IT Support Specialist — 1st/2nd Line, Global Team in Manchester

On-site Support
Incident Handling
Software Provisioning
SCCM
Hardware Maintenance
Server Maintenance
Collaboration

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!

Tailor Your Cover Letter:For a temporary role at Franke LLC, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Franke LLC can make all the difference!

List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.

Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Franke LLC will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!

How to prepare for a job interview at Franke LLC

Showcase Your Problem-Solving Skills

In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.

Brush Up on Relevant Technologies

Make sure you’re familiar with key technologies relevant to the role at Franke LLC. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.

Emphasise Your Adaptability

Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.

Pitch Your Consulting Mindset

Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Franke LLC.