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For Companies At a Glance
- Tasks: Manage key retail and e-commerce accounts, driving sales and brand awareness.
- Company: Franke, a global leader in kitchen and foodservice solutions.
- Benefits: Pension scheme, employee discounts, and flexible working hours.
- Why this job: Join a dynamic team and make a real impact in the retail sector.
- Qualifications: 3+ years of sales experience with strong analytical and communication skills.
- Other info: Opportunities for national travel and career growth.
The predicted salary is between 30000 - 50000 £ per year.
Overview
About Franke: We are a world leading supplier of products and services for domestic kitchens, professional foodservice systems, and the convenience store sector, as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.
About The Job
Reports to the National Sales Manager Retail and e-Commerce. Day to day management of specified national retail and e-commerce customer accounts to include:
- Product ranging
- Forecasting
- Pricing and terms negotiation
- Head office and store level relationship management
To grow turnover and profitability with all accounts in a sustainable fashion.
Your tasks:
- Managing Key Customer Accounts at all levels as the responsible Franke contact.
- Building head office relationships in buying, merchandising/planning, and marketing to drive ranging and promotional activity.
- Building relationships with regional and store level customer representatives to drive sales and brand awareness.
- Implementing and driving strategic initiatives alongside NSM.
- Managing information: pricing & promotional P&Ls, product forecasts, customer data requests.
- Working closely with the Internal Key Account Manager to ensure all data and tasks are completed.
- Collaborating with all internal colleagues in each business function to ensure smooth running of customer accounts.
- Presenting and reporting on competitor activity within the category.
Requirements
Experience:
- 3+ years of sales experience in a similar role.
- Experience of working with multiple, complex accounts in the national retail and e-commerce sectors.
- Experience of delivering customer pitches and training.
- Proven track record in managing and negotiating with key account customers.
- Influencing at senior levels (externally and internally).
Other Skills:
- High level of education – ideally to degree standard.
- Strong analytical, numerical, and communication skills.
- Competent in preparing reports, undertaking presentations, managing time and workload.
- Experience of CRM applications.
- High level of IT literacy.
- High level of attention to detail.
What we offer you:
- Pension Scheme with 6% employer contribution.
- Other employee benefits.
- Discounts on Franke products.
Availability:
Some flexibility in hours required to support the needs of the business including some national travel and occasional overnight stays.
Key Account Manager - Retail & E-Commerce in Manchester employer: Franke Group
Contact Detail:
Franke Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Retail & E-Commerce in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and e-commerce sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Franke and understand their products and services inside out. Think about how your experience aligns with their needs, especially in managing key accounts. Practice common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Mention something specific from your conversation to make it personal and memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Franke team. So, get clicking and let’s land that job together!
We think you need these skills to ace Key Account Manager - Retail & E-Commerce in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing complex accounts and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Franke. Mention specific experiences that relate to the job description, especially around relationship management and strategic initiatives.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, don’t forget to mention any relevant tools or methods you've used in past roles. We love seeing how you’ve used data to drive decisions and improve account performance.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Franke Group
✨Know Your Accounts
Before the interview, dive deep into the key accounts you'll be managing. Understand their business models, recent news, and how they fit into the retail and e-commerce landscape. This will show your potential employer that you're proactive and genuinely interested in their operations.
✨Showcase Your Negotiation Skills
Prepare to discuss specific examples of successful negotiations you've led in the past. Highlight your strategies and the outcomes. This is crucial for a Key Account Manager role, so make sure you can articulate how you’ve influenced decisions at senior levels.
✨Demonstrate Analytical Prowess
Be ready to talk about how you've used data to drive sales and improve account performance. Bring examples of reports or analyses you've prepared, and explain how they informed your decision-making. This will illustrate your strong analytical skills, which are essential for this position.
✨Build Rapport with the Interviewers
Remember, interviews are as much about personality as they are about skills. Engage with your interviewers, ask insightful questions, and show enthusiasm for the role. Building a connection can set you apart from other candidates and demonstrate your relationship management skills.