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- Tasks: Manage the full sales order lifecycle and support B2B customer accounts.
- Company: Established organisation in Cheshire with a dynamic work culture.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be at the heart of operations and make a real impact on customer satisfaction.
- Qualifications: Experience in B2B order processing and strong Excel skills.
- Other info: Fast-paced environment with no two days the same.
The predicted salary is between 28800 - 43200 £ per year.
Location: Chester
Employment Type: Contract 18 months (Hybrid working)
We are working with a well-established and growing organisation in Cheshire to recruit a Sales and Supply Chain Coordinator. This is a busy, fast-paced, and varied role suited to someone who enjoys working in a challenging environment where no two days are the same. The role sits at the heart of the business, supporting high-volume B2B customer accounts, managing the end-to-end sales order process, and working closely with production, logistics, and internal commercial teams to ensure customer demand is met accurately and on time.
Key Responsibilities
- Managing the full sales order lifecycle, processing high volumes of B2B customer orders from receipt through to delivery
- Providing B2B account management support to key customers, managing order changes, amendments, and ongoing requirements
- Processing customer forecasts and demand plans using MS Excel/SAP
- Producing and maintaining 13-week rolling forecast reports to support demand and capacity planning
- Coordinating closely with supply chain, production, logistics, and sales teams to resolve order shortfalls and capacity constraints
- Creating and managing shortage lists, identifying material and stock issues and driving resolution
- Managing stock control and inventory, including clear stock management to prevent obsolete stock
- Ensuring all orders are entered accurately into internal systems, maintaining a high level of attention to detail
- Managing master data and system maintenance to ensure customer and order data remains accurate
- Heavily involved with weekly, monthly, and quarterly demand review meetings with customers and internal stakeholders
- Recording all incoming orders and daily customer call-offs within automated systems
- Proactively managing customer needs and expectations, ensuring alignment between demand, capacity, and production plans
- Supporting continuous improvement initiatives across processes and customer engagement
- Ad Hoc administrative duties
Candidate Requirements
- Experience working in a manufacturing and/or logistics environment is highly advantageous
- Proven experience in a fast-paced, high-volume B2B order processing or customer operations role
- Strong working knowledge of MS Office, particularly Excel
- SAP experience desirable but not essential
- Confident communicator with experience supporting B2B customer accounts
- Highly organised with excellent attention to detail
- Comfortable working in a challenging, dynamic environment where priorities can change quickly
- Proactive, self-motivated, and able to use initiative
Supply Chain Coordinator in Cheshire employer: Frank Wills Recruitment
Contact Detail:
Frank Wills Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Coordinator in Cheshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in managing B2B customer accounts and supply chain processes.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. Focus on showcasing your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Supply Chain Coordinator in Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Chain Coordinator role. Highlight your experience in managing B2B customer accounts and any relevant skills in order processing or logistics. We want to see how your background fits with what we're looking for!
Show Off Your Skills: Don’t forget to showcase your skills in MS Excel and any experience with SAP. If you've got a knack for producing forecasts or managing stock control, let us know! We love seeing candidates who can bring these skills to the table.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, especially in a fast-paced environment like ours. Make sure to get straight to the point while still showing off your personality!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Frank Wills Recruitment
✨Know Your Supply Chain Basics
Before the interview, brush up on your supply chain knowledge. Understand the end-to-end sales order process and be ready to discuss how you’ve managed high-volume B2B orders in the past. This will show that you’re not just familiar with the role but also passionate about it.
✨Excel at Excel
Since strong Excel skills are crucial for this role, make sure you can confidently talk about your experience with spreadsheets. Prepare to share specific examples of how you've used Excel for demand planning or forecasting, as this will demonstrate your technical abilities.
✨Communicate Clearly
As a Supply Chain Coordinator, you'll need to liaise with various teams. Practice articulating your thoughts clearly and concisely. Think of examples where you successfully managed customer expectations or resolved issues, as this will highlight your communication skills.
✨Show Your Organisational Skills
This role requires excellent organisation and attention to detail. Be prepared to discuss how you prioritise tasks in a fast-paced environment. Share specific instances where your organisational skills made a difference in managing stock control or processing orders accurately.
