Gates of Stevenage is seeking a BYD Service Manager to lead the dealership's aftersales operation and drive customer satisfaction. You will manage a small team, oversee the BYD service process from booking to handover, and ensure budgeted targets are met while maintaining high quality standards.
The role requires strong leadership, excellent customer service, and the ability to motivate staff to achieve improvements in NPS and profitability.
#J-18808-Ljbffr
Aftersales Service Manager — Lead Team & Profits in Stevenage employer: FRANK G. GATES LIMITED
At FRANK G. GATES LIMITED, we pride ourselves on fostering a supportive and dynamic work environment where our Vehicle Diagnostic Technicians can thrive. With a strong emphasis on employee development, we offer ongoing training and growth opportunities, ensuring that our team is equipped with the latest skills in automotive technology. Located in the heart of the UK, our company promotes a collaborative culture that values customer satisfaction and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
