At a Glance
- Tasks: Lead the Front of House team and ensure exceptional customer service.
- Company: Franco’s, a historic family-owned Italian restaurant in London.
- Benefits: Competitive pay, flexible shifts, 28 days holiday, and staff discounts.
- Other info: Enjoy training opportunities and celebrate your milestones with us.
- Why this job: Join a vibrant team and grow your career in hospitality.
- Qualifications: Experience in a similar role and strong leadership skills.
The predicted salary is between 15.21 - 16.21 £ per hour.
An exciting opportunity has arisen for an experienced full-time Expeditor / Head Commis Waiter/Waitress to join our Front of House team at Franco’s on Jermyn Street, Green Park.
Why join the Franco’s team?
- Offering approx £15.21 to £16.21 per hour plus yearly bonus
- Approx. 40 hours a week Monday to Saturday with 2 days off per week – flexible shifts
- The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
- 28 days holidays (inc. bank holidays) + additional days given for years of service
- Training & development opportunities including company funded courses
- Career progression planning with platform 'Flow Hospitality'
- Growth opportunities within both restaurants in the company
- To celebrate your first anniversary you will be offered a Complimentary meal for 2
- 50% discount in each restaurant within the group (Franco’s and Wiltons)
- Company sickness pay
- Company pension scheme
- Uniforms provided and laundered
- Delicious meals whilst on duty
- Recommend a friend Scheme
- Employee of the Quarter and the Year rewards
- Annual staff party
Who are we?
Franco’s first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco’s is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. The restaurant comprises a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco’s is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays.
What can you bring to the team?
- Previous experience as an Expeditor or Commis Waiter/Waitress would be beneficial
- Leadership & delegation skills required
- Customer service and communication skills would be beneficial
- Motivation, commitment, success orientated with a 'can do' attitude
- Enthusiasm, drive & desire to learn
Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.
Head Commis Waiter/Waitress in City of Westminster employer: Franco’s
Franco’s on Jermyn Street is an exceptional employer, offering a vibrant work culture that values its team members through competitive pay, flexible shifts, and generous holiday allowances. With a strong focus on employee development and career progression, including company-funded training and a supportive environment, staff can thrive in their roles while enjoying unique benefits such as a complimentary meal for two on their first anniversary and a 50% discount across the restaurant group.
StudySmarter Expert Advice🤫
We think this is how you could land Head Commis Waiter/Waitress in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Franco’s. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Franco’s
Don't be shy about reaching out to Franco’s directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Commis Waiter/Waitress in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Franco’s and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Franco’s
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
