Waiter/Waitress/Chef de Rang - St James, London
Waiter/Waitress/Chef de Rang - St James, London

Waiter/Waitress/Chef de Rang - St James, London

London Full-Time 34500 - 37000 £ / year (est.) No home office possible
Go Premium
Franco’s London

At a Glance

  • Tasks: Serve delicious Italian cuisine and provide exceptional customer service in a vibrant restaurant.
  • Company: Franco's, a family-owned Italian restaurant in London, has been delighting diners since 1946.
  • Benefits: Enjoy flexible shifts, 28 days holiday, and 50% off meals at all group restaurants.
  • Why this job: Join a passionate team, develop your skills, and be part of a renowned dining experience.
  • Qualifications: Previous experience in a fast-paced restaurant and knowledge of Italian cuisine is essential.
  • Other info: Uniforms provided, annual staff parties, and opportunities for career progression await you!

The predicted salary is between 34500 - 37000 £ per year.

Waiter/Waitress/Chef de Rang – London An exciting opportunity has arisen for an experienced full-time Waiter/Waitress/Chef de Rang to join our Front of House team at Franco\’s on Jermyn Street, Green Park. Why join the Franco\’s team? – Offering approx 15.20 to 16.20 per hour plus yearly bonus – Approx. 40 hours a week Monday to Saturday with 2 days off per week – flexible shifts – The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays – 28 days holidays (inc. bank holidays) additional days given for years of service – Training & development opportunities including company funded courses – Career progression planning with platform \’Flow Hospitality\’ – Growth opportunities within both restaurants in the company – 50% discount in each restaurant within the group (Franco\’s and Wiltons) – Company sickness pay – Company pension scheme – Uniforms provided and laundered – Delicious meals whilst on duty – Recommend a friend Scheme – Employee of the quarter and the year rewards – Annual staff party Who are we? Franco\’s first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco\’s is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco\’s is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays. For more information please visit our website www.francoslondon.com. What can you bring to the team? – Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service – Will have a good general knowledge of Italian cuisine – A good knowledge of the different grape varieties and wine styles, spirits and classic cocktails – Being able to recommend dishes based on the information provided by the guest – Able to serve and clear a table up to 4 people – Have experience and a good awareness of opportunities to improving sales and an ability to anticipate guest needs – Exceptional customer service and communication skills – Motivation, commitment, success orientated with a \’can do\’ attitude – Knowledge & diversity from previous roles to the team – Enthusiasm, drive & desire to learn – Knowledge of Point of Sale software TISSL/Horizon would be beneficial – WSET certification or equivalent would be beneficial Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment. Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over. Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.

Waiter/Waitress/Chef de Rang - St James, London employer: Franco’s London

Franco's is an exceptional employer, offering a vibrant work culture in the heart of London, where employees can thrive in a supportive environment that values growth and development. With competitive pay, flexible shifts, and generous benefits including 28 days of holiday and career progression opportunities through 'Flow Hospitality', team members are encouraged to excel while enjoying delicious meals on duty and a strong sense of community. Join us at Franco's, where your passion for hospitality meets a rewarding career path in one of London's iconic dining establishments.
Franco’s London

Contact Detail:

Franco’s London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/Waitress/Chef de Rang - St James, London

Tip Number 1

Familiarise yourself with Italian cuisine and wine pairings. Knowing the menu inside out will not only impress during your interview but also show your genuine interest in the role.

Tip Number 2

Brush up on your customer service skills. Be prepared to discuss specific examples of how you've provided exceptional service in previous roles, as this is crucial for a position in a fast-paced restaurant.

Tip Number 3

Network within the hospitality industry. Reach out to current or former employees of Franco's or similar establishments to gain insights about the work culture and expectations.

Tip Number 4

Demonstrate your enthusiasm and 'can do' attitude during any interactions. Employers love candidates who show motivation and a willingness to learn, so let your passion shine through!

We think you need these skills to ace Waiter/Waitress/Chef de Rang - St James, London

Exceptional Customer Service
Communication Skills
Knowledge of Italian Cuisine
Wine and Spirits Knowledge
Sales Improvement Awareness
Table Service Skills
Ability to Anticipate Guest Needs
Motivation and Commitment
Point of Sale Software Knowledge (TISSL/Horizon)
WSET Certification or Equivalent
Teamwork and Collaboration
Adaptability in a Fast-Paced Environment
Attention to Detail
Enthusiasm and Drive to Learn

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced establishments, particularly in roles similar to a Waiter/Waitress or Chef de Rang. Emphasise your knowledge of Italian cuisine and any experience with wine and cocktail recommendations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and customer service. Mention specific experiences where you demonstrated exceptional service and how you can contribute to the Franco's team.

Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as communication skills, ability to anticipate guest needs, and experience with Point of Sale software. This will help you stand out.

Follow Application Instructions: Ensure you submit your application through our website and include all required documents, especially your CV. Remember, applications without a CV will not be considered, so double-check before hitting submit!

How to prepare for a job interview at Franco’s London

Know Your Menu

Familiarise yourself with the restaurant's menu, especially the Italian dishes. Be prepared to discuss your favourite items and how they are prepared, as well as any wine pairings you might recommend.

Showcase Your Experience

Highlight your previous experience in fast-paced environments. Be ready to share specific examples of how you've handled busy service periods and provided exceptional customer service.

Demonstrate Your Knowledge of Wine

Brush up on your knowledge of different grape varieties and wine styles. Be prepared to answer questions about wine pairings and even suggest cocktails based on the menu.

Exude Enthusiasm and a 'Can Do' Attitude

During the interview, let your passion for hospitality shine through. Show that you're motivated and eager to learn, as this will resonate well with the hiring team.

Waiter/Waitress/Chef de Rang - St James, London
Franco’s London
Location: London
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>