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- Tasks: Join our Front of House team serving delicious Italian cuisine in a vibrant restaurant.
- Company: Franco's, a family-owned Italian restaurant in London since 1946, offers a unique dining experience.
- Benefits: Enjoy flexible shifts, 28 days holiday, 50% restaurant discount, and career development opportunities.
- Other info: Uniforms provided, annual staff parties, and employee rewards for outstanding performance.
- Why this job: Be part of a passionate team in a renowned restaurant with a rich history and culture.
- Qualifications: Previous experience in a fast-paced environment and knowledge of Italian cuisine is essential.
The predicted salary is between 34500 - 37000 £ per year.
Waiter/Waitress/Chef de Rang – London
An exciting opportunity has arisen for an experienced full-time Waiter/Waitress/Chef de Rang to join our Front of House team at Franco\’s on Jermyn Street, Green Park.
Why join the Franco\’s team?
– Offering approx 15.20 to 16.20 per hour or 34,500 to 37,000 per annum plus yearly bonus
– Approx. 44 hours a week Monday to Saturday with 2 days off per year – flexible shifts
– The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
– 28 days holidays (inc. bank holidays) + additional days given for years of service
– Training & development opportunities including company funded courses
– Career progression planning with platform \’Flow Hospitality\’
– Growth opportunities within both restaurants in the company
– 50% discount in each restaurant within the group (Franco\’s and Wiltons)
– Company sickness pay
– Company pension scheme
– Uniforms provided and laundered
– Delicious meals whilst on duty
– Recommend a friend Scheme
– Employee of the quarter and the year rewards
– Annual staff party
Who are we?
Franco\’s first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco\’s is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London.
The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco\’s is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays. For more information please visit our website www.francoslondon.com.
What can you bring to the team?
– Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service
– Will have a good general knowledge of Italian cuisine
– A good knowledge of the different grape varieties and wine styles, spirits and classic cocktails
– Being able to recommend dishes based on the information provided by the guest
– Able to serve and clear a table up to 4 people
– Have experience and a good awareness of opportunities to improving sales and an ability to anticipate guest needs
– Exceptional customer service and communication skills
– Motivation, commitment, success orientated with a \’can do\’ attitude
– Knowledge & diversity from previous roles to the team
– Enthusiasm, drive & desire to learn
– Knowledge of Point of Sale software TISSL/Horizon would be beneficial
– WSET certification or equivalent would be beneficial
Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.
Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over.
Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.
Waiter/Waitress/Chef de Rang - London employer: Franco’s London
Contact Detail:
Franco’s London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress/Chef de Rang - London
✨Tip Number 1
Familiarise yourself with Italian cuisine and wine pairings. Knowing the menu inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a guest, as this will demonstrate your commitment to exceptional service.
✨Tip Number 3
Research Franco's history and values. Understanding the restaurant's background and what makes it unique will help you connect with the team and show that you're a good cultural fit.
✨Tip Number 4
Prepare to discuss how you can contribute to improving sales. Think of specific strategies or ideas you’ve implemented in previous roles that could be beneficial at Franco's.
We think you need these skills to ace Waiter/Waitress/Chef de Rang - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced establishments, particularly in roles similar to a Waiter/Waitress/Chef de Rang. Emphasise your knowledge of Italian cuisine and any experience with Point of Sale software.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and customer service. Mention specific skills that align with the job description, such as your ability to recommend dishes and anticipate guest needs.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as exceptional communication, motivation, and a 'can do' attitude. If you have WSET certification or equivalent, be sure to mention it.
Follow Application Instructions: Ensure you submit your application through our website and include all required documents, especially your CV. Remember, applications without a CV will not be considered, so double-check before hitting submit!
How to prepare for a job interview at Franco’s London
✨Know Your Menu
Familiarise yourself with the restaurant's menu, especially the Italian dishes. Be prepared to discuss your favourite items and how you would recommend them to guests.
✨Showcase Your Experience
Highlight your previous experience in fast-paced environments. Share specific examples of how you've handled busy services and catered to large groups, as this is crucial for the role.
✨Demonstrate Customer Service Skills
Prepare to discuss scenarios where you've provided exceptional customer service. Think about how you can anticipate guest needs and improve their dining experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, training opportunities, and career progression. This shows your genuine interest in the role and the company.