At a Glance
- Tasks: Serve delicious Italian cuisine and create memorable dining experiences for guests.
- Company: Franco's, a family-owned Italian restaurant in the heart of London.
- Benefits: Earn £15.20 to £16.20 per hour, plus bonuses and 50% restaurant discounts.
- Other info: Enjoy flexible shifts, training opportunities, and an annual staff party.
- Why this job: Join a vibrant team and grow your career in a renowned restaurant.
- Qualifications: Experience in fast-paced dining and a passion for exceptional customer service.
The predicted salary is between 31616 - 33216 £ per year.
An exciting opportunity has arisen for an experienced full-time Waiter/Waitress/Chef de Rang to join our Front of House team at Franco's on Jermyn Street, Green Park.
Why join the Franco's team?
- Offering approx 15.20 to 16.20 per hour plus yearly bonus
- Approx. 40 hours a week Monday to Saturday with 2 days off per week - flexible shifts
- The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
- 28 days holidays (inc. bank holidays) + additional days given for years of service
- Training & development opportunities including company funded courses
- Career progression planning with platform 'Flow Hospitality'
- Growth opportunities within both restaurants in the company
- 50% discount in each restaurant within the group (Franco's and Wiltons)
- Company sickness pay
- Company pension scheme
- Uniforms provided and laundered
- Delicious meals whilst on duty
- Recommend a friend Scheme
- Employee of the quarter and the year rewards
- Annual staff party
Who are we? Franco's first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco's is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street.
What can you bring to the team?
- Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service
- Good general knowledge of Italian cuisine
- A good knowledge of the different grape varieties and wine styles, spirits and classic cocktails
- Ability to recommend dishes based on the information provided by the guest
- Able to serve and clear a table up to 4 people
- Experience and a good awareness of opportunities to improve sales and an ability to anticipate guest needs
- Exceptional customer service and communication skills
- Motivation, commitment, success orientated with a 'can do' attitude
- Knowledge & diversity from previous roles to the team
- Enthusiasm, drive & desire to learn
- Knowledge of Point of Sale software TISSL/Horizon would be beneficial
- WSET certification or equivalent would be beneficial
Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.
Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.
Waiter/Waitress/Chef de Rang - London employer: Franco’s London
Franco's is an exceptional employer, offering a vibrant work culture in the heart of London, where employees enjoy flexible shifts, competitive pay, and generous holiday allowances. With a strong focus on training and career progression through platforms like Flow Hospitality, team members are encouraged to grow within the company while enjoying unique benefits such as 50% discounts at sister restaurants and delicious meals during shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress/Chef de Rang - London
✨Tip Number 1
Get to know the restaurant! Before your interview, pop by Franco's and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This shows you’re genuinely interested and helps you stand out.
✨Tip Number 2
Network like a pro! Chat with current staff or even regulars if you can. Building connections can give you insider info and might just land you a recommendation when it comes to hiring.
✨Tip Number 3
Show off your skills during the interview! If you have experience with Italian cuisine or customer service, share specific examples. We love hearing about how you’ve wowed guests in the past!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and the perks of working with us at Franco's.
We think you need these skills to ace Waiter/Waitress/Chef de Rang - London
Some tips for your application 🫡
Craft a Stellar CV:Your CV is your first impression, so make it count! Highlight your experience in fast-paced environments and any knowledge of Italian cuisine. Tailor it to show how you can bring value to our team at Franco's.
Show Off Your Skills:Don’t just list your skills; demonstrate them! If you’ve got experience with Point of Sale software or WSET certification, make sure to mention it. We love seeing what makes you stand out!
Personalise Your Cover Letter:A generic cover letter won’t cut it. Tell us why you want to join Franco's specifically and how your background fits with our vibe. We want to know the real you!
Apply Through Our Website:We recommend applying directly through our website for the best chance of success. It’s quick and easy, and we’ll get your application right into our hands!
How to prepare for a job interview at Franco’s London
✨Know Your Menu
Familiarise yourself with Franco's menu, especially the Italian dishes and wine pairings. Being able to discuss the menu confidently will impress your interviewers and show your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in fast-paced environments. Discuss how you managed high volumes of customers and provided exceptional service, as this is crucial for the position.
✨Demonstrate Customer Service Skills
Think of scenarios where you went above and beyond for a guest. Share these stories during your interview to illustrate your commitment to customer satisfaction and your ability to anticipate guest needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and career progression at Franco's. This shows your enthusiasm for the role and helps you gauge if the restaurant is the right fit for you.
