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For Companies At a Glance
- Tasks: Serve delicious Italian cuisine and create memorable dining experiences for guests.
- Company: Franco's, a historic family-owned Italian restaurant in the heart of London.
- Benefits: Earn up to £16.71 per hour, enjoy 28 days holiday, and receive a yearly bonus.
- Other info: Flexible shifts, training opportunities, and a fun annual staff party await you!
- Why this job: Join a passionate team and grow your career in a vibrant restaurant environment.
- Qualifications: Experience in fast-paced dining, knowledge of Italian cuisine, and excellent customer service skills.
The predicted salary is between 30 - 33 £ per hour.
An exciting opportunity has arisen for an experienced full-time Waiter/Waitress/Chef de Rang to join our Front of House team at Franco's on Jermyn Street, Green Park.
Why join the Franco's team?
- Offering approx £15.71 to £16.71 per hour plus yearly bonus
- Approx. 40 hours a week Monday to Saturday with 2 days off per week - flexible shifts
- The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
- 28 days holidays (inc. bank holidays) + additional days given for years of service
- Training & development opportunities including company funded courses
- Career progression planning with platform 'Flow Hospitality'
- Growth opportunities within both restaurants in the company
- 50% discount in each restaurant within the group (Franco's and Wiltons)
- Company sickness pay
- Company pension scheme
- Uniforms provided and laundered
- Delicious meals whilst on duty
- Recommend a friend Scheme
- Employee of the quarter and the year rewards
- Annual staff party
Who are we?
Franco's first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco's is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. The restaurant comprises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco's is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays.
What can you bring to the team?
- Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service
- Will have a good general knowledge of Italian cuisine
- A good knowledge of the different grape varieties and wine styles, spirits and classic cocktails
- Being able to recommend dishes based on the information provided by the guest
- Able to serve and clear a table up to 4 people
- Have experience and a good awareness of opportunities to improving sales and an ability to anticipate guest needs
- Exceptional customer service and communication skills
- Motivation, commitment, success orientated with a 'can do' attitude
- Knowledge & diversity from previous roles to the team
- Enthusiasm, drive & desire to learn
- Knowledge of Point of Sale software TISSL/Horizon would be beneficial
- WSET certification or equivalent would be beneficial
Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment. Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over. Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.
Waiter/Waitress/Chef de Rang - Jermyn Street, London employer: Franco’s London
Contact Detail:
Franco’s London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress/Chef de Rang - Jermyn Street, London
✨Tip Number 1
Get to know the restaurant! Before your interview, pop by Franco's and soak up the atmosphere. Familiarise yourself with the menu and the vibe. This shows us you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to brush up on how to handle different scenarios. We love candidates who can demonstrate exceptional service and communication skills.
✨Tip Number 3
Network like a pro! Connect with current or former staff on social media. They can give you insider tips about what it's like to work at Franco's and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're tech-savvy and know how to navigate the digital world, which is super important in our fast-paced environment.
We think you need these skills to ace Waiter/Waitress/Chef de Rang - Jermyn Street, London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in fast-paced environments. We want to see how you've handled busy services and catered to guests, so don’t hold back on those details!
Know Your Stuff: Demonstrate your knowledge of Italian cuisine and wines. If you’ve got any certifications like WSET, mention them! It shows us you’re serious about your craft and ready to impress our guests.
Tailor Your CV: Customise your CV for this role. Use keywords from the job description to show us you’re a perfect fit. This helps us see that you understand what we’re looking for and that you’re genuinely interested.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Franco’s London
✨Know Your Menu
Familiarise yourself with Franco's menu, especially the Italian dishes and wine pairings. Being able to discuss the menu confidently will impress your interviewers and show your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your customer service skills and ability to work in a fast-paced environment. Think about times when you went above and beyond for a guest or improved sales.
✨Demonstrate Your Passion
Express your enthusiasm for Italian cuisine and hospitality during the interview. Share why you want to work at Franco's and how you can contribute to the team’s success with your 'can do' attitude.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's culture, training opportunities, and career progression. This shows that you're serious about your future with Franco's and eager to grow within the company.