At a Glance
- Tasks: Join our Front of House team and ensure smooth service at Franco's.
- Company: Franco's, a historic family-owned Italian restaurant in London.
- Benefits: Earn £15.21 to £16.21 per hour, plus bonuses and discounts.
- Other info: Enjoy flexible shifts, training, and an annual staff party!
- Why this job: Be part of a vibrant team in a renowned restaurant with growth opportunities.
- Qualifications: Experience in hospitality and strong customer service skills are a plus.
The predicted salary is between 31500 - 33600 £ per year.
An exciting opportunity has arisen for an experienced full-time Expeditor / Head Commis Waiter/Waitress to join our Front of House team at Franco's on Jermyn Street, Green Park.
Why join the Franco's team?
- Offering approx 15.21 to 16.21 per hour plus yearly bonus
- Approx. 40 hours a week Monday to Saturday with 2 days off per week - flexible shifts
- The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
- 28 days holidays (inc. bank holidays) additional days given for years of service
- Training & development opportunities including company funded courses
- Career progression planning with platform 'Flow Hospitality'
- Growth opportunities within both restaurants in the company
- To celebrate your first anniversary you will be offered a Complimentary meal for 2
- 50% discount in each restaurant within the group (Franco's and Wiltons)
- Company sickness pay
- Company pension scheme
- Uniforms provided and laundered
- Delicious meals whilst on duty
- Recommend a friend Scheme
- Employee of the Quarter and the Year rewards
- Annual staff party
Who are we?
Franco's first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco's is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. The restaurant comprises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco's is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays.
What can you bring to the team?
- Previous experience as an Expeditor or Commis Waiter/Waitress would be beneficial
- Leadership & delegation skills required
- Customer service and communication skills would be beneficial
- Motivation, commitment, success orientated with a 'can do' attitude
- Enthusiasm, drive & desire to learn
- Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.
Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over. Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.
Expeditor / Head Commis Waiter/Waitress - St James, London employer: Franco’s London
Franco's is an exceptional employer that values its team members by offering competitive pay, flexible working hours, and a supportive work environment. With a strong focus on employee development through training opportunities and career progression, staff can thrive in their roles while enjoying unique benefits such as complimentary meals and generous holiday allowances. Located in the heart of St James, London, Franco's combines a rich history with a vibrant atmosphere, making it a rewarding place to work for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Expeditor / Head Commis Waiter/Waitress - St James, London
✨Tip Number 1
Get to know the restaurant scene in St James! Visit Franco's and other local spots to soak up the vibe. This will help you understand the culture and what they might be looking for in a candidate.
✨Tip Number 2
Network like a pro! Chat with current or former staff at Franco's or similar restaurants. They can give you insider tips on what it’s really like working there and how to stand out during your interview.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as an Expeditor or Head Commis Waiter/Waitress. This will help you feel more confident and prepared when it comes to the interview.
✨Tip Number 4
Apply through our website! It shows you're serious about the position and gives you a better chance of being noticed. Plus, we love seeing applicants who take that extra step!
We think you need these skills to ace Expeditor / Head Commis Waiter/Waitress - St James, London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Expeditor or Head Commis Waiter/Waitress. Highlight any relevant experience and skills that match what we're looking for, like leadership and customer service.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for joining Franco's and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Show Off Your Personality:We love a bit of personality! Don’t be afraid to let your unique traits shine through in your application. We’re looking for motivated individuals with a 'can do' attitude, so show us what makes you tick!
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your CV and cover letter right away. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Franco’s London
✨Know the Menu Inside Out
Familiarise yourself with Franco's menu and the types of dishes they serve. Being able to discuss the cuisine confidently will show your genuine interest in the restaurant and impress the interviewers.
✨Showcase Your Leadership Skills
As a potential Head Commis Waiter/Waitress, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully led a team or handled a busy service, highlighting your delegation skills.
✨Emphasise Customer Service Experience
Customer service is key in this role. Be ready to share specific instances where you went above and beyond for a customer. This will illustrate your commitment to providing excellent service, which is vital at Franco's.
✨Bring a Positive Attitude
Franco's values enthusiasm and a 'can do' attitude. Approach the interview with positivity and energy, and be prepared to discuss how you maintain motivation in a fast-paced environment.
