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- Tasks: Join our Front of House team and ensure smooth service at Franco's.
- Company: Franco's, a historic Italian restaurant in London with a family-owned vibe.
- Benefits: Earn £14.70 to £15.70 per hour, plus bonuses and 50% off meals.
- Other info: Enjoy flexible shifts, training, and an annual staff party!
- Why this job: Be part of a dynamic team in a renowned restaurant with growth opportunities.
- Qualifications: Experience in hospitality, leadership skills, and a passion for customer service.
The predicted salary is between 30 - 31 £ per hour.
An exciting opportunity has arisen for an experienced full-time Expeditor / Head Commis Waiter/Waitress to join our Front of House team at Franco's on Jermyn Street, Green Park.
Why join the Franco's team?
- Offering approx £14.70 to £15.70 per hour plus yearly bonus
- Approx. 40 hours a week Monday to Saturday with 2 days off per week - flexible shifts
- The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
- 28 days holidays (inc. bank holidays) + additional days given for years of service
- Training & development opportunities including company funded courses
- Career progression planning with platform 'Flow Hospitality'
- Growth opportunities within both restaurants in the company
- To celebrate your first anniversary you will be offered a Complimentary meal for 2
- 50% discount in each restaurant within the group (Franco's and Wiltons)
- Company sickness pay
- Company pension scheme
- Uniforms provided and laundered
- Delicious meals whilst on duty
- Recommend a friend Scheme
- Employee of the Quarter and the Year rewards
- Annual staff party
Who are we?
Franco's first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco's is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco's is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays.
What can you bring to the team?
- Previous experience as an Expeditor or Commis Waiter/Waitress would be beneficial
- Leadership & delegation skills required
- Customer service and communication skills would be beneficial
- Motivation, commitment, success orientated with a 'can do' attitude
- Enthusiasm, drive & desire to learn
Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment. Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.
Expeditor / Head Commis Waiter/Waitress - Jermyn Street, London employer: Franco’s London
Contact Detail:
Franco’s London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Expeditor / Head Commis Waiter/Waitress - Jermyn Street, London
✨Tip Number 1
Get to know the restaurant scene in London! Visit places like Franco's and Wiltons, chat with staff, and soak up the vibe. This will not only help you understand the culture but also give you a chance to network and make connections.
✨Tip Number 2
When you apply, don’t just send your CV and hope for the best. Follow up with a friendly email or call to express your enthusiasm. It shows initiative and can set you apart from other candidates!
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and teamwork. Think about your past experiences and how they relate to the role of an Expeditor or Commis Waiter/Waitress. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to showcase your 'can do' attitude during the interview. Share examples of how you've tackled challenges in previous roles. Remember, enthusiasm and a willingness to learn can go a long way in landing that job!
We think you need these skills to ace Expeditor / Head Commis Waiter/Waitress - Jermyn Street, London
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Highlight your experience as an Expeditor or Commis Waiter/Waitress, and don’t forget to showcase those leadership and customer service skills we’re looking for.
Tailor Your Cover Letter: Don’t just send a generic cover letter. Tailor it to Franco's! Mention why you’re excited about joining our team and how your 'can do' attitude aligns with our values. We love enthusiasm!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application, and we can’t wait to hear from you!
How to prepare for a job interview at Franco’s London
✨Know the Menu Inside Out
Familiarise yourself with Franco's menu and the types of dishes they serve. Being able to discuss specific items and suggest pairings shows your enthusiasm and knowledge, which can impress the interviewers.
✨Showcase Your Leadership Skills
As a potential Head Commis Waiter/Waitress, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully led a team or handled a busy service, highlighting your delegation skills.
✨Emphasise Customer Service Experience
Customer service is key in this role. Be ready to share stories that showcase your communication skills and how you've gone above and beyond for customers in previous positions. This will help illustrate your commitment to providing excellent service.
✨Bring a Positive Attitude
Franco's values motivation and a 'can do' attitude. Approach the interview with enthusiasm and positivity. Show them you're eager to learn and grow within the team, as this mindset is essential for success in the hospitality industry.