Front of House - St James, London

Front of House - St James, London

London Full-Time 31000 - 50000 £ / year (est.) No working from home possible
Franco’s London

At a Glance

  • Tasks: Join our Front of House team, engaging with guests and ensuring a fantastic dining experience.
  • Company: Franco's is a historic Italian restaurant in London, known for its exceptional cuisine and warm hospitality.
  • Benefits: Earn competitive pay, enjoy flexible hours, and receive generous holiday allowances and staff discounts.
  • Other info: Enjoy perks like complimentary meals, company pension, and an annual staff party!
  • Why this job: Be part of a vibrant team in a renowned restaurant, with opportunities for growth and development.
  • Qualifications: Bring enthusiasm, a positive attitude, and the right to work in the UK; no prior experience needed.

The predicted salary is between 31000 - 50000 £ per year.

Front of House - St James, London

Are you passionate about hospitality, food, wine, drinks, events and people?

Franco's in St James's, Green Park, is recruiting and looking for individuals with fantastic people skills, an exceptional eye for detail and inspiring enthusiasm.

We have a range of Front of House positions so whether you are looking to embark on a new career or looking for your next challenge, come and join our team!

Why join the Franco's team?

  • Offering approx 14.21 to 19.21 per hour plus yearly bonus dependant on position
  • Competitive salaries - Including overtime, yearly bonuses such as Performance bonuses, Refer a Friend bonuses, Employee of the Quarter incentives, Sales incentives etc.
  • Flexible working - Part time / full time / casual hours
  • Holidays - Restaurants are closed for 10 days at Christmas, the Easter weekend, all bank holidays and on Sundays. Allowance of 28 days holiday (inc. bank holidays) per year with additional days given for years of service.
  • Career opportunities & growth - Training & development opportunities including company funded courses, Career progression planning with platform 'Flow Hospitality/MapalOne', Departmental cross-training, Monthly training sessions run by Managers and Suppliers etc.
  • Staff discounts - Complimentary meal for 2 following 1 year's employment, 50% discount in each restaurant & promotions with 'Heart of London', Jermyn Street Association etc.
  • Extras - Company sickness pay, Company pension scheme, Uniforms provided and laundered, Delicious meals whilst on duty, Cycle to Work Scheme, Season ticket loan, Annual staff party & much much more.

Who are we?

Franco's first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco's is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London.

The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco's is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays.

What can you bring to the team?

  • Motivation, commitment, success orientated with a 'can do' attitude
  • Knowledge and diversity from previous roles to the team
  • Enthusiasm, drive & desire to learn

Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.

Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.

Front of House - St James, London employer: Franco’s London

Franco's in St James's, London, is an exceptional employer that values its team members through competitive salaries, flexible working hours, and a strong focus on career development. With a rich history dating back to 1946, the restaurant fosters a supportive work culture, offering generous holiday allowances, staff discounts, and various incentives to ensure employees feel valued and motivated. Join us for a rewarding experience in a vibrant environment where your passion for hospitality can truly shine.

Franco’s London

Contact Details:

Franco’s London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House - St James, London

Tip Number 1

Familiarise yourself with Franco's history and values. Understanding the restaurant's legacy and its focus on traditional Italian cuisine will help you connect with the team and demonstrate your genuine interest during any conversations.

Tip Number 2

Showcase your people skills by engaging with current staff or patrons if you visit the restaurant. This not only gives you insight into the work environment but also allows you to make a positive impression before applying.

Tip Number 3

Prepare to discuss your previous experiences in hospitality, especially those that highlight your attention to detail and enthusiasm. Be ready to share specific examples of how you've contributed to a positive guest experience.

Tip Number 4

Network within the hospitality community in London. Attend local events or join online groups where you can meet professionals who might have insights about working at Franco's or similar establishments.

We think you need these skills to ace Front of House - St James, London

Exceptional People Skills
Attention to Detail
Strong Communication Skills
Customer Service Orientation
Teamwork and Collaboration
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in hospitality, food, and customer service. Emphasise any previous roles that showcase your people skills and attention to detail.

Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for the hospitality industry. Mention specific reasons why you want to join Franco's and how your skills align with their values and needs.

Showcase Your Enthusiasm:In both your CV and cover letter, convey your enthusiasm for the role and the company. Use positive language and express your eagerness to contribute to the team at Franco's.

Follow Application Instructions:Ensure you include all required documents, especially your CV, as applications without it will not be considered. Double-check the submission guidelines on our website before applying.

How to prepare for a job interview at Franco’s London

Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for food, drinks, and events, as this will resonate well with the team at Franco's.

Demonstrate Your People Skills

Since the role requires fantastic people skills, prepare examples of how you've successfully interacted with customers or resolved conflicts in previous positions. This will showcase your ability to create a welcoming atmosphere.

Highlight Your Attention to Detail

Franco's values an exceptional eye for detail. Be ready to discuss instances where your attention to detail made a difference, whether in service, presentation, or event planning. This will show that you understand the importance of quality in hospitality.

Ask Insightful Questions

Prepare thoughtful questions about the restaurant's culture, training opportunities, and career progression. This not only shows your interest in the position but also helps you determine if it's the right fit for you.