Operations Manager in South Harting

At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition.
With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home. Operations Manager - South England

What you'll get

• Up
  to £60,000 per year
• Annual
  Bonus Scheme
• Free
  yummy pizzas and soft drinks on every shift
• Free
  sourdough bread to cook at home
• Medicash
  – Health cash plan including dental, optical, physiotherapy and more
• 24/7
  virtual GP access and confidential counselling, plus support with
  wellbeing, money, legal and personal matters
• Cashback,
  online discounts and shopping vouchers to help with everyday savings
• Gym
  and fitness discounts, cinema tickets, family days out and exclusive
  hospitality perks
• Annual
  social events, incentives and competitions
• 50%
  staff discount when dining in any Franco Manca restaurant
• Up
  to £500 employee referral scheme (T&Cs apply)

Hybrid / Field Based | Full Time

At Franco Manca, great pizza starts with great people.

For over 15 years we've been making slow-risen sourdough
pizza the way it should be. Simple ingredients. Proper craft. Restaurants that
feel part of their neighbourhood.

Behind every great restaurant is a great leader. That's
where you come in.

We're looking for an Operations Manager to support and
develop a group of our restaurants, helping Restaurant Managers and their teams
deliver brilliant food, genuine hospitality and consistently great experiences
for our guests.

This is a hands-on role where you'll spend your time in our
restaurants, coaching managers, improving performance and making sure every
site has the support it needs to succeed. One day you could be reviewing
business performance with a Restaurant Manager, the next you'll be helping
launch a new initiative, developing future leaders or finding practical
solutions to operational challenges.

If you enjoy developing people, making commercial decisions
and leading from the front, we'd love to hear from you.

What you'll be doing

• Lead
  and support a group of restaurants to deliver outstanding operational and
  commercial performance.
• Coach
  and develop Restaurant Managers, building confident leaders and strong
  succession plans.
• Help
  restaurants improve sales, profitability, labour, stock control and
  overall business performance.
• Use
  data, guest feedback and operational insight to identify priorities and
  drive continuous improvement.
• Support
  recruitment, retention and engagement across your area, helping build
  stable, high-performing teams.
• Work
  closely with the wider support teams to ensure restaurants receive
  practical guidance and consistent support.
• Champion
  Franco Manca's values while creating an environment where people can
  thrive.

We're looking for someone who

• Has
  multi-site management experience within hospitality or another fast-paced
  customer-facing business.
• Has
  a strong commercial understanding and enjoys improving business
  performance.
• Is
  passionate about developing Restaurant Managers and supporting teams to
  grow.
• Leads
  with a practical, hands-on approach and isn't afraid to roll up their
  sleeves.
• Builds
  trust quickly and communicates clearly at every level.
• Balances
  accountability with support, helping people succeed while delivering great
  results.
• Wants
  to play an important role in shaping the future of Franco Manca.

Why Franco Manca?

We're proud of where we've come from and excited about where
we're going.

This is an opportunity to join a business with real history
that's investing in its people, its restaurants and its future. You'll work
closely with the Operations Director, support some of the most important people
in our business and have a genuine impact on the success of our restaurants.

At Franco Manca, everyone is welcome.

We're proud to be an equal opportunities employer and
believe our differences make us stronger. We welcome applications from people
of all backgrounds and recruit based on skills, experience and potential. If
you need any adjustments during the application or interview process, just let
us know. We'll do everything we can to support you.