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- Tasks: Lead a vibrant team, ensuring exceptional service and smooth restaurant operations.
- Company: Franco Manca, a beloved sourdough pizza brand with a community focus.
- Benefits: Free pizzas, personalised training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours, social events, and employee discounts across multiple restaurants.
- Why this job: Join a passionate team and create memorable experiences for pizza lovers.
- Qualifications: Experience in hospitality, strong leadership skills, and a love for Italian food.
The predicted salary is between 24000 - 30000 £ per year.
About Us: At Franco Manca, we're not just making sourdough pizza - we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza - we're about people, community, and creating a welcoming space where everyone feels at home.
What You'll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You'll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca's values and delivering top-quality service.
What You'll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- AXA Employee Assistance Programme with Health App
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
- Employee referral scheme - earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
Restaurant Supervisor - Stretford employer: Franco Manca
Contact Detail:
Franco Manca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor - Stretford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Franco Manca's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their pizza-loving community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tough situation. Being able to share these stories will demonstrate your capability as a Restaurant Supervisor and how you can contribute to Franco Manca's success.
✨Tip Number 3
Be ready to talk about customer service! Since Franco Manca values creating memorable experiences, prepare to discuss how you've gone above and beyond for customers in the past. This will show that you align with their mission of delivering exceptional service.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for joining the Franco Manca family.
We think you need these skills to ace Restaurant Supervisor - Stretford
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for Italian food shine through! Share why you’re excited about the opportunity at Franco Manca and how you can contribute to our mission of creating memorable dining experiences.
Highlight Your Leadership Skills: As a Restaurant Supervisor, you'll need to motivate and inspire your team. Make sure to include examples from your previous roles where you've successfully led a team or improved service standards. We want to see your leadership in action!
Be Specific About Your Experience: Don’t just list your past jobs; tell us what you did in those roles that makes you a great fit for this position. Mention any relevant experience in hospitality or fast-paced environments, and how it prepared you for the challenges at Franco Manca.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Franco Manca
✨Know Your Pizza
Before the interview, brush up on Franco Manca's menu and their unique approach to sourdough pizza. Being able to discuss the ingredients and what makes their pizzas special will show your passion for the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is key for a Restaurant Supervisor role.
✨Customer Service Focus
Think of specific instances where you turned a negative customer experience into a positive one. Franco Manca values customer satisfaction, so demonstrating your ability to handle feedback and resolve issues will set you apart.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like managing stock levels during a busy shift or dealing with a difficult customer. Practise your responses to show your proactive problem-solving skills and hands-on approach.