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- Tasks: Lead a team to deliver exceptional service and ensure smooth restaurant operations.
- Company: Franco Manca is a beloved UK pizza brand known for its authentic sourdough pizzas and community spirit.
- Benefits: Enjoy free pizzas, a personalised training programme, 28 days holiday, and staff discounts.
- Why this job: Join a passionate team, grow your career, and be part of a movement that values quality and community.
- Qualifications: Previous supervisory experience in hospitality, strong leadership skills, and a love for Italian food.
- Other info: Flexible hours required; opportunities for growth across the UK.
The predicted salary is between 28800 - 43200 £ per year.
Restaurant Supervisor – London About Us: At Franco Manca, we\’re not just making sourdough pizza – we\’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we\’ve built a loyal following of pizza lovers across the UK. But we\’re more than just pizza – we\’re about people, community, and creating a welcoming space where everyone feels at home. What You\’ll Do: Lead by example, delivering exceptional service to every guest. Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service. Motivate and coach the team to achieve high performance and maintain our quality standards. Monitor stock levels, handle deliveries, and ensure accurate record-keeping. Assist in managing rotas, ensuring adequate staffing levels for peak times. Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction. Maintain health and safety standards, ensuring compliance with all food hygiene regulations. What You\’ll Bring to the Role: You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting. Have a passion for great Italian food and creating memorable customer experiences. Strong leadership skills, with the ability to motivate and inspire your team. Excellent communication and interpersonal skills. A proactive, hands-on approach to problem-solving and multitasking. Flexibility to work evenings, weekends, and holidays as required. A commitment to upholding Franco Manca\’s values and delivering top-quality service. What You\’ll Get: A generous share of Tronc A personalised training programme to get you up to speed Free yummy pizzas and soft drinks on every shift Free Sourdough bread to cook at home Ongoing personal growth and development with our Franco Academy 28 days holiday AXA Employee Assistance Programme with Health App A pension scheme to set you up for the future Annual social events Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants Employee referral scheme – earn from the great people you know Opportunities all over the UK to grow your career If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!41bf1e1f-b16b-4260-a40a-17c77a06fd15
Restaurant Supervisor - London employer: Franco Manca
Contact Detail:
Franco Manca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor - London
✨Tip Number 1
Familiarise yourself with Franco Manca's menu and values. Understanding their commitment to quality ingredients and authentic Italian food will help you connect with the team and demonstrate your passion during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you improved service or resolved conflicts, as this will highlight your suitability for the Supervisor position.
✨Tip Number 3
Network within the hospitality industry, especially with those who have experience at Franco Manca or similar establishments. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to discuss your approach to customer service and how you handle feedback. Franco Manca values exceptional guest experiences, so demonstrating your ability to maintain high standards and resolve issues will set you apart from other candidates.
We think you need these skills to ace Restaurant Supervisor - London
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Franco Manca's values and mission. Highlight your passion for authentic Italian food and how you can contribute to their community-focused approach in your application.
Tailor Your CV: Make sure your CV reflects your previous experience in a supervisory role within the hospitality sector. Emphasise your leadership skills, customer service experience, and any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've motivated teams or handled customer feedback effectively in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Franco Manca
✨Show Your Passion for Food
Make sure to express your love for Italian cuisine and how it aligns with Franco Manca's values. Share any personal experiences that highlight your enthusiasm for great food and customer service.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team or resolved conflicts, showcasing your ability to inspire others.
✨Know the Company
Research Franco Manca's history, values, and menu offerings. Being knowledgeable about their sourdough pizza and commitment to quality will show your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Anticipate questions about handling customer feedback or managing staff during busy periods. Think through your problem-solving strategies and be ready to discuss how you would ensure exceptional service.
