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- Tasks: Lead a vibrant team, ensuring exceptional service and smooth restaurant operations.
- Company: Join Franco Manca, a passionate movement dedicated to authentic sourdough pizza.
- Benefits: Enjoy free pizzas, personalised training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours with opportunities for career advancement across the UK.
- Why this job: Be part of a community that values great food and memorable experiences.
- Qualifications: Previous supervisory experience in hospitality and a love for Italian cuisine.
The predicted salary is between 30000 - 40000 £ per year.
About Us: At Franco Manca, we're not just making sourdough pizza - we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza - we're about people, community, and creating a welcoming space where everyone feels at home.
What You'll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You'll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca's values and delivering top-quality service.
What You'll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- AXA Employee Assistance Programme with Health App
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
- Employee referral scheme - earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
Restaurant Supervisor - Bishop's Stortford employer: Franco Manca
Contact Detail:
Franco Manca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor - Bishop's Stortford
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal and soak up the atmosphere. This will help you understand their culture and give you some great talking points during your chat.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past where you've motivated a team or solved a problem. We want to see how you can inspire others to deliver that exceptional service Franco Manca is known for.
✨Tip Number 3
Be ready to discuss customer service! Prepare to share how you've handled feedback or resolved issues in the past. It’s all about showing that you can keep our guests happy and coming back for more.
✨Tip Number 4
Don’t forget to ask questions! Show us you're genuinely interested in the role and the company. Ask about team dynamics, training opportunities, or even the best pizza on the menu. It’ll make you stand out!
We think you need these skills to ace Restaurant Supervisor - Bishop's Stortford
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for Italian food shine through! Share why you’re excited about working with Franco Manca and how you can contribute to our mission of creating memorable customer experiences.
Highlight Your Leadership Skills: As a Restaurant Supervisor, we want to see your leadership chops! Make sure to include examples of how you've motivated and inspired your team in previous roles. This will show us that you’re ready to lead by example.
Be Specific About Your Experience: Don’t just say you have experience; tell us about it! Mention specific roles, responsibilities, and achievements that relate to the job description. This helps us understand how your background fits with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Franco Manca
✨Know Your Pizza
Familiarise yourself with Franco Manca's menu and the story behind their sourdough pizza. Being able to discuss the ingredients and the process shows your passion for the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and led a team in previous roles. Think about specific situations where you resolved conflicts or improved team performance, as this will demonstrate your suitability for the Supervisor role.
✨Customer Service is Key
Be ready to discuss how you handle customer feedback and resolve issues. Share experiences where you turned a negative situation into a positive one, highlighting your commitment to exceptional service.
✨Emphasise Your Flexibility
Since the role requires working evenings and weekends, be upfront about your availability. Show that you're adaptable and willing to step up during peak times, which is crucial for maintaining smooth operations.