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- Tasks: Lead a team to deliver exceptional service and ensure smooth restaurant operations.
- Company: Franco Manca is a beloved UK pizza brand known for its authentic sourdough pizzas and community spirit.
- Benefits: Enjoy free pizzas, a personalised training programme, 28 days holiday, and staff discounts.
- Why this job: Join a passionate team, create memorable experiences, and grow your career in a vibrant environment.
- Qualifications: Previous supervisory experience in hospitality, strong leadership skills, and a love for Italian food.
- Other info: Flexible hours required; opportunities for career growth across the UK.
The predicted salary is between 24000 - 36000 £ per year.
About Us:
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top-quality service.
What You\’ll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- AXA Employee Assistance Programme with Health App
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
Restaurant Supervisor employer: Franco Manca
Contact Detail:
Franco Manca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with Franco Manca's menu and values. Understanding their commitment to quality ingredients and authentic Italian food will help you connect with the team and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and inspired your team in previous roles. Be ready to discuss specific situations where you improved service or resolved conflicts effectively.
✨Tip Number 3
Research common challenges faced in restaurant management, such as handling customer feedback or managing stock levels. Being prepared with solutions or strategies can impress the hiring team and show your proactive approach.
✨Tip Number 4
Network with current or former employees of Franco Manca if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach for the interview.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Franco Manca's values and mission. Highlight your passion for authentic Italian food and community in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects your previous experience in a supervisory or team leader role within hospitality. Emphasise your leadership skills, customer service experience, and any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've motivated teams and handled customer feedback in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Franco Manca
✨Show Your Passion for Food
Make sure to express your love for Italian cuisine and how it aligns with the values of Franco Manca. Share any personal experiences that highlight your enthusiasm for great food and customer service.
✨Demonstrate Leadership Skills
Prepare examples from your previous roles where you successfully motivated and coached a team. Highlight specific situations where your leadership made a positive impact on service quality or team performance.
✨Be Ready to Discuss Problem-Solving
Think of scenarios where you faced challenges in a fast-paced environment. Be prepared to discuss how you approached these issues, resolved them, and what you learned from the experience.
✨Understand the Company Culture
Research Franco Manca's history and values. Be ready to discuss how you can contribute to their mission of creating a welcoming space and delivering exceptional service, showing that you are a good fit for their team.
