At a Glance
- Tasks: Lead a team to deliver exceptional service and ensure smooth restaurant operations.
- Company: Franco Manca is a beloved UK pizza brand known for its authentic sourdough pizzas and community spirit.
- Benefits: Enjoy free pizzas, a personalised training programme, 28 days holiday, and staff discounts.
- Other info: Flexible hours required; opportunities for growth across the UK.
- Why this job: Join a passionate team, grow your career, and be part of a movement that values quality and community.
- Qualifications: Previous supervisory experience in hospitality, strong leadership skills, and a love for Italian food.
The predicted salary is between 24000 - 36000 £ per year.
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At Franco Manca, we’re not just making sourdough pizza –
we’re creating a movement. Our passion for simple, authentic, and delicious
food is at the heart of everything we do. From our hand-stretched sourdough
bases to the finest seasonal ingredients, every pizza tells a story of quality,
care, and tradition. With nearly twenty years of pizza-making under our belt,
we’ve built a loyal following of pizza lovers across the UK. But we’re more
than just pizza – we’re about people, community, and creating a welcoming space
where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service
to every guest. - Support the Restaurant Manager in day-to-day
operations, ensuring smooth and efficient service. - Motivate and coach the team to achieve high
performance and maintain our quality standards. - Assist in managing rotas, ensuring adequate
staffing levels for peak times. - Handle customer feedback professionally,
resolving issues promptly and ensuring customer satisfaction. - Maintain health and safety standards, ensuring
compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor
or Team Leader role within a Hospitality or fast paced restaurant setting. - Have a passion for great Italian food and
creating memorable customer experiences. - Strong leadership skills, with the ability to
motivate and inspire your team. - Excellent communication and interpersonal
skills. - A proactive, hands-on approach to
problem-solving and multitasking. - Flexibility to work evenings, weekends, and
holidays as required. - A commitment to upholding Franco Manca’s values
and delivering top-quality service.
What You\’ll Get:
- A generous share of Tronc
- A personalised training programme to get you up
to speed - Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our
Franco Academy - 28 days holiday
- AXA Employee Assistance Programme with Health
App - A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca,
The Real Greek or Super Club Roma restaurants - Employee referral scheme – earn from the great
people you know - Opportunities all over the UK to grow your
career
If you have the skills & passion to become a
Franco Manca Supervisor,then hit apply and be part of the pioneers of
Sourdough Pizza!
#J-18808-Ljbffr
Restaurant Supervisor employer: Franco Manca
Contact Detail:
Franco Manca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with Franco Manca's values and mission. Understanding their commitment to quality and community will help you align your answers during the interview, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully resolved customer issues or improved service standards.
✨Tip Number 3
Show your passion for Italian food and hospitality during your interactions. Whether it's discussing your favourite dishes or sharing experiences from past roles, let your enthusiasm shine through to make a memorable impression.
✨Tip Number 4
Be prepared to discuss how you handle busy periods and multitasking. Franco Manca values efficiency, so share strategies you've used in the past to manage peak times while maintaining high service standards.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Franco Manca's values and mission. Highlight your passion for authentic Italian food and community in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects your previous experience in a supervisory or team leader role within hospitality. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Mention specific examples of how you've delivered exceptional service or resolved customer issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is accurate and complete. A polished application reflects your attention to detail.
How to prepare for a job interview at Franco Manca
✨Show Your Passion for Food
Make sure to express your love for Italian cuisine and how it aligns with Franco Manca's values. Share any personal experiences that highlight your enthusiasm for great food and customer service.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team or resolved conflicts, showcasing your ability to inspire others.
✨Be Ready to Discuss Customer Service
Think of scenarios where you've handled customer feedback or complaints effectively. Highlight your problem-solving skills and how you ensure customer satisfaction, as this is crucial for the role.
✨Understand Health and Safety Standards
Familiarise yourself with food hygiene regulations and health standards relevant to the restaurant industry. Be prepared to discuss how you would maintain these standards in your role as a supervisor.